Resident Activities & Engagement Lead in Dudley

This is a full‑time position of 37.5 hours per week. In your role as an Activities Co‑ordinator at HC‑One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our Residents are people just like them with their own stories to tell. By joining HC‑One you'll have a wonderful opportunity to give something back to those people.

As an Activities Co‑ordinator it will mean planning and implementing the kinds of activities that will delight our Residents. Not to mention helping the Home Manager to organise essential fundraising events. And, whether you're giving our Residents the confidence to socialise more effectively, working on a new activity idea based on Residents' hobbies, or getting the rest of the care home team involved – you'll do so with a sense of kindness above all else.

HC‑One are looking for someone with a background working with vulnerable individuals, ideally developing activity programmes. Beyond that, it's all about your brilliant, positive energy and natural ability to get along with people. You'll have great planning, organisational and IT skills and be able to manage your time effectively. And, whenever you communicate with a Resident or co‑worker, you will be truly considerate and kind.

Safeguarding is everyone's responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

Key Values

• We are curious - asking questions, seeking to understand.
• We are compassionate - walking in the shoes of others.
• We are creative - finding practical ways to make things happen.
• We are courageous - supporting residents to live the life they choose.
• We are dependable - people can always count on us.

We champion inclusivity, fostering a workplace where everyone feels valued, respected, and empowered to be themselves. Our diverse workforce helps us learn from one another and better reflect the communities we serve. We welcome applicants from all backgrounds into our HC‑One family and prioritise inclusive working practices across everything we do.

We are also enhancing the way we support residents through digital care planning. This technology is helping us streamline care, improve outcomes, and make daily tasks more efficient. As we continue to grow our digital capabilities, we're looking for team members who are comfortable with technology—or open to learning. You'll be supported every step of the way.

We care about our colleagues and are committed to supporting your personal and professional development. From the moment you receive a job offer, we aim for the quickest possible turnaround to get you started, with full support every step of the way. With clear career pathways, continuous professional development, and postgraduate programmes, HC‑One will invest in your growth - opening up opportunities at regional and national levels.

Please note: We are only able to consider applications from individuals who already have the full right to work in the UK. Unfortunately, we cannot offer sponsorship or accept applications from those on a time‑limited visa. Applications that do not meet this criteria will not be progressed.

Benefits & Rewards

• Hourly rate is subject to experience and qualifications.
• Paid Enhanced DBS/PVG.
• Free uniform.
• During a shift of eight hours or more a nutritious meal will be available.
• Company pension scheme.
• 28 days annual leave inclusive of bank holidays.
• Group life assurance cover.
• Wagestream – financial wellbeing and flexible access to pay as you need it.
• Award‑winning learning and development and support to achieve qualifications.
• GP online – a service providing around the clock GP consultation via an interactive app – available to you and your children under 16.
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
• Colleague discounts – access to over 1600 high street discounts including carefully selected discount partners.
• Wellbeing – free of charge access to an independent and confidential Employee Assistance Programme. This gives colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues.
• Excellent recognition schemes such as “Kindness in Care” and Long Service Awards.
• An attractive refer a friend scheme of up to £1,000 per referral, depending on the role.