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For Companies At a Glance
- Tasks: Manage front of house operations and be the first point of contact for new residents.
- Company: Join HC-One, a caring and inclusive organisation dedicated to supporting residents.
- Benefits: Higher pay, paid DBS, free uniform, 28 days leave, and wellness support.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: No care experience needed; just bring your enthusiasm and organisational skills.
- Other info: Enjoy a supportive team environment with opportunities for growth and learning.
The predicted salary is between 30000 - 42000 £ per year.
About The Role
From rotas and timesheets to being at the first point of contact for new residents looking to come and live with us, the Front of House Manager position at Ashworth Grange is a varied and busy role. We are looking for a dynamic and enthusiastic individual with a keen eye for detail who thrives in a varied and busy environment. A dedicated administrator, who has a knack for building strong relationships, and is looking for a challenging yet highly rewarding career. Experience in care isn’t necessary, we will cover all the training you would need to be able to hit the ground running and confidently convey what makes our homes great places to live. In a growing business, there is always scope to grow the role and we will support you in your development.
Ideal Candidate
- Ownership Mindset: You are proactive, take initiative, and possess the ability to own your role. You are committed to excellence and take pride in delivering high-quality work.
- Customer-Focused: You have a passion for helping others and excel in delivering outstanding customer care. Your friendly and empathetic nature makes you a great advocate for our residents and relatives.
- Administrative Skills: You are highly organised, detail-oriented, and efficient in managing multiple tasks. Your administrative expertise ensures that our care home runs smoothly and efficiently.
- Relationship Builder: You have excellent interpersonal skills and enjoy building and maintaining relationships. Your positive attitude and strong communication skills make you a valuable team player.
- Sales Savvy: You have a basic understanding of sales principles and enjoy contributing to business development. Your enthusiasm for sales will help support our team’s growth objectives.
About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
Kindness the HC-One Way
- Curious: We are curious and ask questions, look for clues and seek to understand.
- Compassionate: We are compassionate and try to walk in the shoes of others.
- Creative: We are creative yet practical, using our imagination to make things happen.
- Courageous: We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve. Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken. We’ll provide full training, so it’s a great opportunity to learn something new.
In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Front of House Manager we will invest in you and you will enjoy additional support and benefits including:
- Higher than average pay rates
- Paid Enhanced DBS/PVG
- Free uniform
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Life assurance cover for all colleagues
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- First-rate working environment in a purpose‑built luxury home
- Free onsite car parking and close to local transport links
- Refer a friend scheme
Front of House Manager in Dewsbury employer: HC-One Ltd.
Contact Detail:
HC-One Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager in Dewsbury
✨Tip Number 1
Get to know the company culture! Before your interview, check out HC-One's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Front of House Manager, you'll be the face of the organisation. Role-play common scenarios with friends or family to boost your confidence in handling customer interactions.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks in the past. This could be anything from managing schedules to coordinating events—anything that highlights your ability to keep things running smoothly.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the role and leave a positive impression on the hiring team.
We think you need these skills to ace Front of House Manager in Dewsbury
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to be a Front of House Manager and how you can contribute to our team.
Highlight Your Skills: Make sure to showcase your administrative skills and relationship-building abilities. We’re looking for someone who is organised and detail-oriented, so give us examples of how you've excelled in these areas before!
Be Personable: Since this role involves a lot of interaction with residents and their families, it’s important to convey your friendly and empathetic nature. Use your application to demonstrate how you connect with others and provide outstanding customer care.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at HC-One Ltd.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Front of House Manager role. Familiarise yourself with the responsibilities mentioned in the job description, such as managing rotas and being the first point of contact for residents. This will help you demonstrate your enthusiasm and readiness to take ownership of the position.
✨Showcase Your Customer Care Skills
Since this role is all about delivering outstanding customer care, prepare examples from your past experiences where you've excelled in helping others. Whether it's a previous job or a volunteer role, highlight your friendly and empathetic nature to show that you can be a great advocate for residents and their families.
✨Demonstrate Your Organisational Skills
As a Front of House Manager, you'll need to juggle multiple tasks efficiently. Bring along a few examples of how you've managed your time and organised your workload in the past. This could be through using tools like calendars or task lists, which will show that you're detail-oriented and ready to keep things running smoothly.
✨Be Ready to Build Relationships
Interpersonal skills are key in this role, so think about how you can convey your ability to build and maintain relationships. Prepare to discuss how you've successfully collaborated with colleagues or clients in the past, and express your enthusiasm for being a positive team player who contributes to a supportive work environment.
