At a Glance
- Tasks: Lead a team of developers and data engineers to ensure software services are secure and reliable.
- Company: Join a forward-looking organisation committed to operational excellence and sustainable service delivery.
- Benefits: Enjoy a hybrid work environment, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team with a focus on continuous learning and collaboration.
- Why this job: Make a real impact by leading a skilled team and driving service improvements.
- Qualifications: Experience in software engineering, live service support, and team management required.
The predicted salary is between 63000 - 77000 £ per year.
About the role
This is an exciting opportunity for an experienced technology leader who is passionate about building high-performing teams and ensuring critical software and data services remain secure, resilient, and fit for purpose.
Working across a complex operational environment, you will play a key role in leading developers and data engineers while providing technical and operational assurance for live services.
The role is predominantly focused on business-as-usual service stability, support, and continuous improvement, with a smaller proportion of time dedicated to targeted development and data engineering activity that supports phased business transition.
- Full time | Hybrid / office-based | Technology & Data Services
- Fixed-term contract through to the end of March 2027
- What you’ll be doing
- Lead and line manage a team of Developers and Data Engineers, providing clear objectives, coaching, performance management, and development support.
- Foster a collaborative, accountable, and inclusive team culture that encourages pragmatic improvement and continuous learning.
- Oversee the day-to-day operation of live software applications and data services, ensuring incidents, defects, maintenance activity, and minor enhancements are prioritised and resolved effectively.
- Provide technical leadership across live services, ensuring appropriate monitoring, alerting, logging, documentation, and operational runbooks are in place.
- Act as an escalation point for service incidents and recurring problems, coordinating root cause analysis, corrective actions, and stakeholder communication.
- Ensure robust incident, problem, change, release, patching, testing, and documentation practices are embedded across the team.
- Drive service reliability through preventative maintenance, automation, and prioritised reduction of technical debt.
- Deliver controlled, time-bound changes to support business transition activity, including data extracts, configuration updates, and workflow amendments.
- Support the safe reduction or retirement of functionality where required, ensuring risks, dependencies, and service impacts are understood and managed.
- Stakeholder & operational leadership
You will work closely with architecture, infrastructure, cyber security, and business stakeholders to ensure services are supported end-to-end and aligned to agreed service models.
You will also
- Maintain a prioritised operational backlog balancing incidents, technical debt, risk, and small change demand.
- Contribute to service lifecycle planning, resilience planning, and operational roadmaps.
- Provide clear reporting on service performance, incidents, risks, dependencies, and capacity.
- Help shape support models and operational improvements that enhance stability and supportability.
- Governance, risk & quality
A key part of the role is ensuring services are operated in line with organisational policies, regulatory requirements, and information governance standards.
You will
- Embed secure-by-design and privacy-by-design principles into service support and change activity.
- Ensure vulnerabilities are addressed through patching, remediation planning, and controlled releases.
- Proactively manage operational risks relating to availability, resilience, suppliers, and disaster recovery.
- Identify and deliver service improvements based on incident trends, operational metrics, problem management, and lessons learned.
About you
We are looking for a technically credible and people-focused leader who can balance operational delivery with team development.
Essential
- Degree in a relevant discipline or equivalent practical experience.
- Significant experience in software engineering and live service support and maintenance.
- Experience supporting data extracts or pipelines in a production environment.
- Proven line management experience for developers and/or data engineers, including coaching, performance management, and capability development.
- Strong understanding of operating, supporting, and monitoring software and data services.
- Knowledge of cloud platforms, integration technologies, and data platforms.
- Strong Agile and Dev Ops knowledge, with sufficient data engineering expertise to support existing pipelines and transition extracts.
- Hands-on experience across enterprise technology stacks such as C#/. NET, Java, Java Script, Python, cloud technologies, and microservices.
- Ability to translate business requirements into clear technical outcomes and delivery plans.
- Excellent communication skills with both technical and non-technical stakeholders.
- Strong problem-solving, prioritisation, and decision-making skills.
Desirable
- Experience of ITIL-aligned incident, problem, and change management practices.
- Experience contributing to operational roadmaps, service lifecycle planning, or transition programmes.
- What you’ll bring
- A calm and pragmatic approach to operational leadership.
- Strong technical judgement and attention to detail.
- The ability to support and develop others through coaching and constructive feedback.
- A collaborative mindset and confidence working across multiple teams and dependencies.
- A focus on service quality, resilience, security, and continuous improvement.
Why join us?
Joining us means becoming part of a forward-looking organisation with a strong, long-term commitment to operational excellence and sustainable service delivery.
Supported by substantial, planned investment, we are strengthening our technology and data capabilities to provide the stability, resilience, and scalability needed to support critical services both now and in the future.
You will have the opportunity to lead a skilled team, influence service improvement, and make a meaningful contribution to the reliability and evolution of the organisation’s technology and data landscape.
Team responsibility
Direct line management responsibility for
- Developers (3)
- Data Engineers (5)
- #J-18808-Ljbffr
Development Manager employer: HC-One Ltd.
HC-One Ltd. is an excellent employer that prioritises kindness and attention to detail, creating a supportive and welcoming environment for both residents and staff. With a strong emphasis on professional growth and development, employees benefit from comprehensive training and a collaborative work culture in the picturesque setting of Wickham St Paul. Join us to make a meaningful impact while enjoying a fulfilling career in housekeeping.
StudySmarter Expert Advice🤫
We think this is how you could land Development Manager
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at HC-One Ltd. or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to HC-One Ltd..
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like HC-One Ltd..
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like HC-One Ltd. that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Development Manager
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at HC-One Ltd..
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at HC-One Ltd. and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at HC-One Ltd.
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If HC-One Ltd. uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
