Help shape operational excellence across a portfolio of care homes, If you're an experienced care home administrator who enjoys developing others, strengthening processes and ensuring high standards, this is an opportunity to make a wider impact. As Regional Administrator, you'll work across a portfolio of homes, supporting Home Administrators, maintaining operational continuity and helping to ensure financial and administrative processes are consistent, compliant and effective. This is a field-based role requiring regular travel across a defined region to deliver training, provide operational cover and carry out financial compliance audits. You'll be joining a forward-looking organisation with a long-term commitment to the success of every home. Supported by substantial, planned investment, you'll have the resources, stability and support needed to strengthen administrative standards, build capability across our homes and help deliver high-quality, sustainable care while nurturing thriving communities. About the role Reporting to the Regional Director, you'll provide specialist administrative support across a defined portfolio of homes. You'll train and develop Home Administrators, provide operational cover during periods of absence, carry out financial compliance audits and identify opportunities to improve administrative processes and controls. Working closely with Home Managers, Area Directors and central support teams, you'll help build administrative capability, strengthen financial governance and support continuous improvement across the region.
You're an experienced care home administrator with a strong understanding of home-level financial and administrative processes. Comfortable working independently across multiple sites, you're equally confident coaching colleagues, carrying out audits and supporting homes through periods of change. Organised, methodical and collaborative, you're passionate about maintaining high standards while helping others develop the skills and confidence to succeed.
Required skills
- Significant experience in a senior administrative role within a care home or health and social care environment, with a thorough understanding of care home administration and financial processes.
- Experience of resident billing, purchase ledger, payroll administration, petty cash management, cash handling and financial controls.
- Experience coaching, mentoring or training colleagues to build capability and promote consistent administrative standards.
- Strong attention to detail, with the ability to carry out financial compliance audits, identify risks and produce clear, practical recommendations.
- Excellent organisational and time management skills, with the ability to manage multiple priorities across a portfolio of homes.
- Good IT skills, including Microsoft Office and care home administration or finance systems.
- A full UK driving licence and willingness to travel regularly across the region.
Desirable skills
- A relevant qualification in business administration, finance or accounting, such as AAT, NVQ Business Administration or equivalent.
- Experience supporting process improvement, implementing new systems or strengthening financial governance.
- Knowledge of GDPR, internal audit principles and financial compliance within a regulated care environment.
- Experience working across multiple care homes or supporting regional operational teams.
Additional information
An Enhanced DBS check is required, along with a DVLA licence check in line with organisational insurance requirements.
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Regional Administrator Regional Administrator in City of Westminster employer: HC-One Ltd.
HC-One Ltd. is an exceptional employer that prioritises the well-being of both its residents and employees. With a strong commitment to professional development, you will have access to comprehensive training and growth opportunities while working in a supportive and collaborative culture. The role offers the unique advantage of making a meaningful impact in the lives of residents across the region, all within a company that values safety, quality, and excellence in care.
