At a Glance
- Tasks: Lead billing and debt management for a large care home group, ensuring accuracy and compliance.
- Company: Join a reputable healthcare organisation dedicated to quality care and financial integrity.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Opportunity to grow within a respected organisation with a focus on compliance.
- Why this job: Make a real difference in healthcare finance while leading a dynamic team.
- Qualifications: Experience in finance management and strong leadership skills required.
The predicted salary is between 45000 - 55000 £ per year.
About the role
The Sales Ledger & Debtors Manager is responsible for all income billing, collection and debt management across Healthcare Ireland Group's 146-care-home estate. Managing a team of seven (Assistant Sales Ledger Manager, four Sales Ledger Clerks, Assistant Debtors Manager and Debtors Clerk), the post holder owns the entire receivables lifecycle across the full spectrum of HCI's care funding streams, operating within SOX Section 404 controls framework.
Billing & Income Management
- Own billing for all placement types: Local Authority means-tested, Continuing Healthcare (CHC), Funded Nursing Care (FNC), Integrated Care Boards (ICBs), NHS spot/block, Discharge-to-Assess (D2A), DHSC-funded, top-up (resident and family), private-pay and respite.
- Ensure billing is raised accurately, on time and at the correct contractual rate per placement agreement.
- Maintain accurate fee schedules by home, by local authority and by ICB; ensure LA fee uplifts and CHC/FNC rate changes are implemented promptly.
- Manage the sales ledger across all funding streams; ensure all invoices are posted correctly.
Debt Management & Collection
- Own debt collection across all payer types with payer-appropriate strategies: LA/ICB formal billing query and escalation processes; ICB payment run monitoring; private-pay individual debt management including sensitive family and Power of Attorney communication; top-up fee monitoring.
- Produce and distribute a weekly aged debtors report by payer type with commentary and action plans.
- Monitor Days Sales Outstanding (DSO) by payer type; manage provision for doubtful debts.
- Maintain LA and ICB debtor relationships; elevate outstanding invoices within formal commissioner processes.
SOX Controls & Compliance
- Operate and maintain billing and debtor controls within the SOX Section 404 framework: invoice authorisation controls, fee rate verification and reconciliation of sales ledger to management accounts.
- Retain control evidence for all key billing and collection controls.
Reporting & Team Leadership
- Produce monthly debtors report to the Financial Controller: DSO by payer type, aged debt analysis and provision assessment.
- Oversee, develop and manage the ASLM, four Sales Ledger Clerks, Assistant Debtors Manager and Debtors Clerk.
Sales Ledger and Debtors Manager employer: HC-One - Finance
HC-One is an exceptional employer, offering a supportive work culture that values collaboration and innovation within the care sector. Employees benefit from comprehensive growth opportunities and a commitment to professional development, all while working in the vibrant community of Darlington. Join us to make a meaningful impact in the lives of others while enjoying a fulfilling career in a dynamic environment.
