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- Tasks: Keep hotel rooms spotless and ensure guest satisfaction with your cleaning skills.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy up to 28 days paid holiday, flexible hours, and free lunch on duty.
- Why this job: Be part of a dynamic team making a real difference in guest experiences every day.
- Qualifications: Experience in housekeeping is preferred, but a positive attitude and willingness to learn are key.
- Other info: Great career progression opportunities, including a HotelCare Apprenticeship.
The predicted salary is between 20000 - 30000 £ per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview:
HotelCare, the UK\’s foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UKand Abbe ltdto introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
We offer a benefits package including
- Up to 28 days paid holidays.
- A permanent job with flexible working hours to suit your lifestyle.
- Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview
HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you\’ll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.
Key Responsibilities
- Clean and tidy guest rooms to established standards.
- Change bed linens, replace towels, empty bins and restock amenities.
- Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
- Sanitize surfaces thoroughly for hygiene maintenance.
- Maintain stock levels of cleaning supplies and toiletries.
- Promptly report any maintenance issues or damages.
- Follow supervisor instructions and adhere to safety protocols.
- Ensure the security of guest rooms and the privacy of the guests.
- Provide professional and respectful service to guests and respond to their requests promptly.
Person Specification
Experience
- Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.
Skills and knowledge
- Physical ability to lift, bend, and stand for extended periods.
- The to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Awareness of safety regulations and compliance.
Flexibility
- You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
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Room Attendant employer: HC Facility Management Limited
Contact Detail:
HC Facility Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in the hospitality industry. They might know about openings at HotelCare or other places that aren't advertised yet.
✨Tip Number 2
Get your hands dirty! If you can, visit hotels and ask to speak with the housekeeping manager. A friendly face can make a huge difference, and it shows you're genuinely interested in the role.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your experience aligns with the responsibilities of a Room Attendant. We want to see that 'Can Do' attitude shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us at HotelCare.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Your Experience: When you're writing your application, make sure to highlight any previous experience in housekeeping or similar roles. We love seeing how your background aligns with what we do at HotelCare!
Be Detail-Oriented: Since attention to detail is key for a Room Attendant, use your application to showcase your meticulous nature. Mention specific tasks you've excelled at, like cleaning or organising, to really stand out.
Keep It Professional Yet Friendly: While we want to see your personality shine through, remember to keep your tone professional. A friendly approach can go a long way in showing us you’re a great fit for our team culture.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at HC Facility Management Limited
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning guest rooms, changing linens, and maintaining hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
If you've worked in housekeeping or a similar role before, be ready to share specific examples of your experience. Talk about how you maintained cleanliness, handled guest requests, or dealt with any challenges. This will demonstrate your capability and readiness for the job.
✨Emphasise Your Skills
Highlight skills that are crucial for a Room Attendant, such as attention to detail, time management, and the ability to work under pressure. Prepare examples of how you've used these skills in past roles, as this will help you stand out as a strong candidate.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
