At a Glance
- Tasks: Keep public areas spotless and welcoming for guests in a fast-paced hotel environment.
- Company: Join HotelCare, the UK's leading hotel support service with over 30 years of experience.
- Benefits: Enjoy flexible hours, up to 28 days holiday, free lunch, and career progression opportunities.
- Why this job: Be part of a dynamic team making a real impact on guest experiences while promoting sustainability.
- Qualifications: Previous cleaning experience preferred; must be physically able and have a positive attitude.
- Other info: Full training provided, with potential for an apprenticeship after probation.
The predicted salary is between 20000 - 28000 £ per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
We offer a benefits package including:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview: Our Public Area Cleaners play a vital role in ensuring that guests experience impeccably clean public spaces, contributing to their overall enjoyment of their stay. As Public Area Cleaners, you'll be integral parts of a dynamic team operating in a fast-paced environment.
Job Description Key Responsibilities:
- Cleaning designated public areas such as corridors, lifts, lobbies, offices, reception areas, stairs, ironing rooms, changing rooms, and meeting rooms.
- Performing cleaning tasks efficiently and to a high standard within a fast-paced environment.
- Consistently following company health and safety protocols and procedures, including adherence to COSHH guidelines.
- Reporting any maintenance problems, safety hazards, accidents, or injuries to the management team promptly.
- Maintaining cleaning equipment and supplies, ensuring they are used appropriately and safely.
- Collaborating with team members to achieve cleanliness goals and maintain a positive working environment.
- Following instructions from supervisors and managers regarding cleaning schedules and specific tasks.
- Providing exceptional customer service by ensuring public areas are clean and presentable for guests and visitors.
Person specification:
Preferred Experience: Experience in a similar role within the hospitality industry, particularly in cleaning or public area cleaner positions.
Skills and knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Awareness of safety regulations and compliance.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Public Area Cleaner employer: HC Facility Management Limited
Contact Detail:
HC Facility Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Cleaner
✨Tip Number 1
Familiarise yourself with the specific cleaning protocols and health and safety regulations relevant to the hospitality industry. This knowledge will not only help you stand out during the interview but also demonstrate your commitment to maintaining high standards.
✨Tip Number 2
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in previous roles. Public Area Cleaners work closely with their colleagues, so highlighting your ability to work well in a team can make a positive impression.
✨Tip Number 3
Be ready to discuss your flexibility and adaptability. Since the role may require working different hours or additional tasks, demonstrating your willingness to adjust to changing needs will show that you're a reliable candidate.
✨Tip Number 4
Prepare to talk about your customer service experience. As a Public Area Cleaner, you'll be interacting with guests, so sharing instances where you've provided excellent service can highlight your suitability for the role.
We think you need these skills to ace Public Area Cleaner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning or hospitality. Emphasise any previous roles where you maintained cleanliness in public areas, showcasing your attention to detail and ability to work under pressure.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role of Public Area Cleaner. Mention your 'Can Do' attitude and flexibility, and provide examples of how you've successfully worked in a team or handled challenging situations in the past.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as time management, adaptability, and customer service. Use specific examples to demonstrate how you've applied these skills in previous roles.
Follow Application Instructions: Carefully read the application instructions provided by HotelCare. Ensure you submit all required documents and adhere to any specified formats or guidelines to avoid any issues during the application process.
How to prepare for a job interview at HC Facility Management Limited
✨Show Your Attention to Detail
As a Public Area Cleaner, attention to detail is crucial. During the interview, highlight any past experiences where your meticulous nature made a difference in cleanliness or customer satisfaction.
✨Demonstrate Your Team Spirit
This role requires collaboration with coworkers. Be prepared to discuss examples of how you've successfully worked in a team environment and contributed to achieving common goals.
✨Emphasise Your Flexibility
Since the job may require working different hours, showcase your flexibility and willingness to adapt. Mention any previous roles where you had to adjust your schedule or take on varied tasks.
✨Prepare for Health and Safety Questions
Understanding health and safety protocols is vital. Brush up on COSHH guidelines and be ready to discuss how you would ensure compliance in your cleaning duties.