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- Tasks: Keep public areas spotless and welcoming for guests in a fast-paced hotel environment.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy up to 28 days paid holiday, flexible hours, free lunch, and career progression opportunities.
- Why this job: Be part of a dynamic team making a real difference in guest experiences every day.
- Qualifications: Experience in cleaning preferred, but a positive attitude and willingness to learn are key.
- Other info: Great opportunity for growth with on-site training and potential for an apprenticeship.
Reporting Structure
Responsible To: Line Manager Direct Reports: 0 Key Relationships: Coworkers, Guests, and Line Manager
Hours of Work
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview
HotelCare, the UK\’s foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe Ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
Benefits
- Up to 28 days paid holidays.
- A permanent job with flexible working hours.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview
Our Public Area Cleaners play a vital role in ensuring that guests experience impeccably clean public spaces, contributing to their overall enjoyment of their stay. As Public Area Cleaners, you\’ll be integral parts of a dynamic team operating in a fast-paced environment.
Key Responsibilities
- Cleaning designated public areas such as corridors, lifts, lobbies, offices, reception areas, stairs, ironing rooms, changing rooms, and meeting rooms.
- Performing cleaning tasks efficiently and to a high standard within a fast-paced environment.
- Consistently following company health and safety protocols and procedures, including adherence to COSHH guidelines.
- Reporting any maintenance problems, safety hazards, accidents, or injuries to the management team promptly.
- Maintaining cleaning equipment and supplies, ensuring they are used appropriately and safely.
- Collaborating with team members to achieve cleanliness goals and maintain a positive working environment.
- Following instructions from supervisors and managers regarding cleaning schedules and specific tasks.
- Providing exceptional customer service by ensuring public areas are clean and presentable for guests and visitors.
Experience
- Preferred Experience: Experience in a similar role within the hospitality industry, particularly in cleaning or public area cleaner positions.
Skills and Knowledge
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Awareness of safety regulations and compliance.
Flexibility
- You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
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Public Area Cleaner employer: HC Facility Management Limited
Contact Detail:
HC Facility Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Cleaner
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in the hospitality industry. They might know of openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Don’t just sit back and wait for job alerts. Get proactive! Visit our website regularly and apply directly to positions that catch your eye. The more you apply, the better your chances!
✨Tip Number 3
Prepare for interviews by practising common questions. Think about how your experience aligns with the role of a Public Area Cleaner. Show them you’re ready to keep those spaces spotless and welcoming!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can make a lasting impression. It shows you’re genuinely interested in the position and keeps you on their radar.
We think you need these skills to ace Public Area Cleaner
Some tips for your application 🫡
Show Your Cleaning Skills: When you're writing your application, make sure to highlight any previous experience you have in cleaning roles. We want to see how you've kept spaces spick and span before!
Be Detail-Oriented: Attention to detail is key for a Public Area Cleaner. Use your application to demonstrate how you've tackled cleaning tasks with precision and care. We love candidates who take pride in their work!
Flexibility is Key: Since the role requires some weekend work, mention your availability clearly. Show us that you're adaptable and ready to jump in when needed. We appreciate a 'Can Do' attitude!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with HotelCare.
How to prepare for a job interview at HC Facility Management Limited
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Public Area Cleaner. Familiarise yourself with the tasks mentioned in the job description, like cleaning public spaces and following health and safety protocols. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Experience
If you've worked in a similar role before, be ready to share specific examples of your experience. Talk about how you maintained cleanliness in high-traffic areas or how you handled customer service situations. This will demonstrate your capability and give the interviewer confidence in your skills.
✨Emphasise Teamwork
Since this role involves collaborating with coworkers, highlight your ability to work well in a team. Share instances where you contributed to a positive working environment or helped achieve cleanliness goals as part of a group. This shows that you can fit into their dynamic team.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, the team you'll be working with, or how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
