At a Glance
- Tasks: Keep hotel rooms spotless and ensure guest satisfaction with your cleaning skills.
- Company: Join HotelCare, a leader in hospitality committed to excellence.
- Benefits: Enjoy flexible hours, up to 28 days holiday, and free lunch on duty.
- Other info: Opportunities for career progression and on-site training await you.
- Why this job: Make a difference in guests' experiences while developing your career in hospitality.
- Qualifications: Experience in housekeeping preferred, but a positive attitude is key!
The predicted salary is between 20000 - 25000 £ per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Benefits:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours to suit your lifestyle.
- Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview:
HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.
Key Responsibilities:
- Clean and tidy guest rooms to established standards.
- Change bed linens, replace towels, empty trash bins and restock amenities.
- Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
- Sanitize surfaces thoroughly for hygiene maintenance.
- Maintain stock levels of cleaning supplies and toiletries.
- Promptly report any maintenance issues or damages.
- Follow supervisor instructions and adhere to safety protocols.
- Ensure the security of guest rooms and the privacy of the guests.
- Provide professional and respectful service to guests and respond to their requests promptly.
Person Specification:
Experience:
- Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.
Skills and knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Awareness of safety regulations and compliance.
Flexibility:
You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Room Attendant in Portsmouth employer: HC Facility Management Limited
HotelCare is an exceptional employer that prioritises the well-being and development of its staff, offering flexible working hours and up to 28 days of paid holiday. With a strong commitment to training and career progression, including opportunities for apprenticeships, employees can thrive in a supportive and dynamic work environment while enjoying benefits like free lunches and access to financial support. Join us in delivering outstanding guest experiences while being recognised and rewarded for your hard work.
Contact Details:
HC Facility Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Portsmouth
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in hospitality. They might know of openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Get your hands dirty! If you can, visit hotels and ask to speak with the hiring manager directly. Show them your enthusiasm and willingness to learn. A face-to-face chat can make a lasting impression.
✨Tip Number 3
Be flexible! Highlight your adaptability and willingness to work various hours, including weekends. Employers love candidates who can fit into their schedules without a hitch.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, we’re always on the lookout for passionate individuals ready to join our team and uphold those cleanliness standards!
We think you need these skills to ace Room Attendant in Portsmouth
Some tips for your application 🫡
Show Your Experience:Make sure to highlight any previous experience you have in housekeeping or similar roles. We want to see how your background aligns with the responsibilities of a Room Attendant, so don’t hold back!
Be Detail-Oriented:Since attention to detail is key for this role, use your application to showcase your meticulous nature. Mention specific examples where you've maintained high cleanliness standards or improved guest satisfaction.
Express Your Flexibility:Let us know about your availability and willingness to work different hours, including weekends. We appreciate candidates who can adapt to our needs, so make that clear in your application!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at HC Facility Management Limited
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning guest rooms, changing linens, and maintaining hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Experience
If you've worked in housekeeping or a similar role before, be ready to share specific examples of your experience. Talk about how you maintained cleanliness, handled guest requests, or dealt with any challenges. This will demonstrate your capability and give the interviewer confidence in your skills.
✨Emphasise Your Soft Skills
Highlight your attention to detail, time management, and customer service skills during the interview. These are crucial for a Room Attendant. Be prepared to discuss how you prioritise tasks and work under pressure, as this will show that you can thrive in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
