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- Tasks: Assist the Head Housekeeper in managing a dynamic housekeeping department.
- Company: Join HotelCare, the UK's leading hotel support services provider.
- Benefits: Enjoy flexible hours, up to 28 days holiday, and free lunch on duty.
- Other info: Opportunities for career progression and a supportive team environment.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Previous experience in housekeeping and strong leadership skills required.
The predicted salary is between 27832 - 28883 £ per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe Ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
Benefits:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview: As Deputy Head Housekeeper, you will utilise your management experience, commitment to excellence, and positive approach to assist the Head Housekeeper in efficiently overseeing a dynamic housekeeping department and improving team productivity.
Key Responsibilities:
- Working in a fast paced high energy environment assisting the Head Housekeeper with the management of a busy housekeeping department.
- Being the first point of contact for the Hotel General Manager and Senior Management team within the hotel in the absence of the Head Housekeeper.
- Maintaining the standards set by HotelCare and our client at all times.
- Meeting daily targets.
- Commercial awareness and cost control capabilities.
- Complying with all company health and safety policies, and reporting/recording any maintenance issues, safety hazards, accidents, or injuries to ensure adherence to the standards required for QA audits and H&S audits.
Person specification:
Experience:
- Prior experience in a similar role.
- Demonstrated leadership experience in hospitality, with a focus on housekeeping operations.
Skills and knowledge:
- High standards and motivated by a passion for quality.
- Strong time management skills.
- Experience working within a Housekeeping environment.
- Excellent interpersonal and organisational skills.
- Flexible approach to work.
- A 'Can-do' Attitude.
- A hands-on approach and willingness to provide support with cleaning rooms.
- Effective IT skills, including Microsoft Office.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
INTERNAL Deputy Head Housekeeper Paisley, £13.40 - £13.90 p/h, Recognition, Incentives and Awards employer: HC Facility Management Limited
Contact Detail:
HC Facility Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land INTERNAL Deputy Head Housekeeper Paisley, £13.40 - £13.90 p/h, Recognition, Incentives and Awards
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at HotelCare. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching HotelCare’s values and recent projects. Show us you’re not just another candidate; demonstrate how your experience aligns with our commitment to quality and sustainability.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on showcasing your leadership skills and your hands-on approach to housekeeping – we want to see that 'can-do' attitude in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the HotelCare team.
We think you need these skills to ace INTERNAL Deputy Head Housekeeper Paisley, £13.40 - £13.90 p/h, Recognition, Incentives and Awards
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience in hospitality and any relevant housekeeping roles to show us you’re the right fit for the Deputy Head Housekeeper position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for quality and your commitment to excellence. Share specific examples of how you've improved team productivity or maintained high standards in previous roles.
Show Off Your 'Can-Do' Attitude: We love a positive approach! In your application, make sure to convey your flexible mindset and willingness to tackle challenges head-on. This will resonate well with our fast-paced environment and the dynamic nature of the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the HotelCare team!
How to prepare for a job interview at HC Facility Management Limited
✨Know Your Stuff
Before the interview, make sure you understand HotelCare's values and how they operate. Familiarise yourself with their commitment to sustainability and quality service. This will show that you're genuinely interested in the company and its mission.
✨Showcase Your Leadership Skills
As a Deputy Head Housekeeper, you'll need to demonstrate your leadership experience. Prepare examples from your past roles where you've successfully managed a team or improved productivity. Be ready to discuss how you handle challenges and motivate your team.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations in a fast-paced environment. Think of scenarios related to housekeeping operations, such as dealing with a dissatisfied guest or managing time effectively during peak hours. Practising these responses can give you an edge.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared for them. Ask about their training programmes or how they measure success in the housekeeping department. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.