At a Glance
- Tasks: Keep hotel rooms spotless and ensure guest satisfaction with your cleaning skills.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy flexible hours, up to 28 days paid holiday, and free lunch on duty.
- Other info: Opportunities for career progression and training, plus recognition and awards for your hard work.
- Why this job: Make a real difference in guests' experiences while working in a dynamic team environment.
- Qualifications: Experience in hospitality preferred, but a positive attitude and willingness to learn are key.
The predicted salary is between 25000 - 25000 € per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe Ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
Benefits:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours to suit your lifestyle.
- Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months' service.
- Recognition, incentives and awards.
Job Overview: HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.
Job Description Key Responsibilities:
- Clean and tidy guest rooms to established standards.
- Change bed linens, replace towels, empty trash bins and restock amenities.
- Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
- Sanitize surfaces thoroughly for hygiene maintenance.
- Maintain stock levels of cleaning supplies and toiletries.
- Promptly report any maintenance issues or damages.
- Follow supervisor instructions and adhere to safety protocols.
- Ensure the security of guest rooms and the privacy of the guests.
- Provide professional and respectful service to guests and respond to their requests promptly.
Person Specification Experience:
- Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.
Skills and knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A 'Can Do' attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Awareness of safety regulations and compliance.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
INTERNAL Room Attendant Newcastle Upon Tyne, £12.71 p/h, Recognition, Incentives and Awards employer: HC Facility Management Limited
HotelCare is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With flexible working hours, comprehensive training, and opportunities for career progression through apprenticeships, we ensure our Room Attendants thrive in a rewarding environment. Our commitment to sustainability and recognition initiatives further enhances the experience of working with us in Newcastle Upon Tyne.
Contact Detail:
HC Facility Management Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land INTERNAL Room Attendant Newcastle Upon Tyne, £12.71 p/h, Recognition, Incentives and Awards
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in the hospitality industry. They might know about openings at HotelCare or other places that aren't advertised yet.
✨Tip Number 2
Get your hands dirty! If you can, visit local hotels and ask if they need any help. Showing up in person can make a lasting impression and might just land you a job on the spot.
✨Tip Number 3
Be ready for an interview! Brush up on common questions for room attendant roles and think about how your experience fits. We want to see that 'Can Do' attitude shining through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings there, so don’t miss out!
We think you need these skills to ace INTERNAL Room Attendant Newcastle Upon Tyne, £12.71 p/h, Recognition, Incentives and Awards
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Room Attendant role. Highlight any previous housekeeping or hospitality experience, and don’t forget to mention your attention to detail and customer service skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to HotelCare's commitment to excellence. Keep it friendly and professional, and make sure to mention why you want to join our team.
Show Off Your Flexibility:Since the job requires flexibility in hours, be sure to mention your availability in your application. Let us know if you’re open to working weekends or varying shifts – it shows you're ready to jump in wherever needed!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and you’ll get all the info you need about the role and our company. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at HC Facility Management Limited
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning guest rooms, changing linens, and maintaining hygiene standards. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Experience
If you've worked in housekeeping or a similar role before, be ready to share specific examples of your experience. Talk about how you maintained cleanliness, handled guest requests, or dealt with any challenges. This will show that you have the skills needed for the job.
✨Emphasise Your 'Can Do' Attitude
HotelCare values a positive attitude and flexibility. During the interview, highlight your willingness to learn and adapt to different situations. Share instances where you went above and beyond to ensure guest satisfaction, as this aligns with their commitment to excellence.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about training opportunities, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
