Mobile Team – Housekeeping Supervisor
Mobile Team – Housekeeping Supervisor

Mobile Team – Housekeeping Supervisor

Plymouth Full-Time 24000 - 36000 £ / year (est.) No home office possible
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HC Facility Management Limited

At a Glance

  • Tasks: Supervise housekeeping, ensuring cleanliness and guest satisfaction in a fast-paced environment.
  • Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
  • Benefits: Enjoy flexible hours, up to 28 days holiday, free lunch, and career progression opportunities.
  • Why this job: Be part of a dynamic team making a real impact on guest experiences while promoting sustainability.
  • Qualifications: Prior supervisory experience in hospitality and strong knowledge of housekeeping operations required.
  • Other info: Opportunity for a HotelCare Apprenticeship and automatic enrolment into a workplace pension after 3 months.

The predicted salary is between 24000 - 36000 £ per year.

Responsible To: Line Manager

Direct Reports: 0

Key Relationships: Coworkers, Guests, and Line Manager

Hours of work: 0-40 hours per week / Available to work some weekends.

Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.

We offer a benefits package including:

  • Up to 28 days paid holidays.
  • A permanent job with flexible working hours.
  • Free Lunch on duty (site dependant).
  • Full on-site training.
  • Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
  • Career progression with the opportunity to undertake a HotelCare Apprenticeship.
  • Automatic Enrolment into a workplace pension, after 3 months’ service.
  • Recognition, incentives and awards.

Job Overview: As a Floor Supervisor, your role involves overseeing a busy housekeeping department. You will work alongside a team to ensure cleanliness throughout guest and hotel premises while maintaining high standards of guest satisfaction and efficiency in collaboration with the Head Housekeeper.

Key Responsibilities:

  • Working in fast paced high energy environment and checking the quality of rooms.
  • Organising staff rotas.
  • Working closely with the supervisory team to support the Head Housekeeper.
  • Supporting the Housekeeping team with ongoing training and development.
  • Maintaining the standards set by HotelCare and our client at all times.
  • Meeting daily targets.
  • Comply with all company health and safety policies and record any maintenance problems, safety hazards, accidents, or injuries.

Person specification:

Experience:

  • Prior supervisory experience in hospitality, specifically in housekeeping or related areas.
  • Strong knowledge of housekeeping operations and team coordination skills.

Skills and knowledge:

  • Physical ability to lift, bend, and stand for extended periods.
  • The ability to work individually and as part of a team.
  • Strong time management skills.
  • Attention to detail.
  • Flexibility and willingness to learn.
  • A ‘Can Do’ attitude.
  • Adaptability to organisational needs.
  • Ability to prioritise and multi-task.
  • Capability to provide excellent customer service.
  • Self-motivation and accountability.
  • Ability to work confidentially and with integrity.
  • Ability to work under pressure and to follow instructions.
  • Awareness of safety regulations and compliance.

Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.

Mobile Team – Housekeeping Supervisor employer: HC Facility Management Limited

HotelCare is an exceptional employer, offering a dynamic work environment where teamwork and high standards are paramount. With a commitment to employee growth through comprehensive training and apprenticeship opportunities, alongside a generous benefits package including flexible hours and up to 28 days of paid holiday, we ensure our staff feel valued and supported. Join us in making a positive impact on the hospitality industry while enjoying a rewarding career in a company that prioritises sustainability and quality service.
HC Facility Management Limited

Contact Detail:

HC Facility Management Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mobile Team – Housekeeping Supervisor

✨Tip Number 1

Familiarise yourself with HotelCare's values and mission. Understanding their commitment to sustainability and quality service will help you align your answers during any interviews, showcasing that you're a great fit for their team.

✨Tip Number 2

Highlight your supervisory experience in hospitality during networking opportunities. Connect with current or former employees on platforms like LinkedIn to gain insights about the company culture and expectations, which can give you an edge.

✨Tip Number 3

Prepare to discuss specific examples of how you've maintained high standards in housekeeping or similar roles. Being able to articulate your past experiences will demonstrate your capability to meet the demands of the Floor Supervisor position.

✨Tip Number 4

Showcase your flexibility and willingness to learn during interviews. Since the role requires adaptability to various tasks and schedules, emphasising your 'Can Do' attitude will resonate well with the hiring team.

We think you need these skills to ace Mobile Team – Housekeeping Supervisor

Supervisory Skills
Housekeeping Operations Knowledge
Team Coordination
Time Management
Attention to Detail
Customer Service Excellence
Adaptability
Flexibility
Self-Motivation
Integrity
Ability to Work Under Pressure
Health and Safety Awareness
Training and Development Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant supervisory experience in hospitality, particularly in housekeeping. Emphasise your skills in team coordination and any specific achievements that demonstrate your ability to maintain high standards.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention your 'Can Do' attitude and adaptability, and provide examples of how you've successfully managed teams or improved processes in previous roles.

Highlight Relevant Skills: In your application, focus on key skills such as time management, attention to detail, and customer service. Use specific examples to illustrate how these skills have contributed to your success in past positions.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.

How to prepare for a job interview at HC Facility Management Limited

✨Show Your Supervisory Skills

Be prepared to discuss your previous supervisory experience in hospitality. Highlight specific examples where you successfully managed a team, resolved conflicts, or improved processes in housekeeping.

✨Demonstrate Attention to Detail

Since the role involves maintaining high cleanliness standards, be ready to explain how you ensure attention to detail in your work. You might want to share a story about a time when your meticulousness made a difference.

✨Emphasise Teamwork and Flexibility

The job requires working closely with a team and adapting to various situations. Share examples of how you've collaborated with others and adjusted to changing demands in a fast-paced environment.

✨Prepare Questions About Company Values

Research HotelCare's commitment to sustainability and quality service. Prepare thoughtful questions that show your interest in their values and how you can contribute to their mission.

Mobile Team – Housekeeping Supervisor
HC Facility Management Limited
Location: Plymouth
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