At a Glance
- Tasks: Keep guest rooms spotless and ensure a welcoming atmosphere for all visitors.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy flexible hours, up to 28 days paid holiday, and free lunch on duty.
- Other info: Opportunities for career progression and training, including a HotelCare Apprenticeship.
- Why this job: Make a real difference in guest experiences while developing your skills in a dynamic environment.
- Qualifications: Previous experience in hospitality is preferred, but a positive attitude is key!
The predicted salary is between 20000 - 25000 £ per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe Ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
Benefits:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours to suit your lifestyle.
- Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months' service.
- Recognition, incentives and awards.
Job Overview: HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.
Job Description Key Responsibilities:
- Clean and tidy guest rooms to established standards.
- Change bed linens, replace towels, empty trash bins and restock amenities.
- Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
- Sanitize surfaces thoroughly for hygiene maintenance.
- Maintain stock levels of cleaning supplies and toiletries.
- Promptly report any maintenance issues or damages.
- Follow supervisor instructions and adhere to safety protocols.
- Ensure the security of guest rooms and the privacy of the guests.
- Provide professional and respectful service to guests and respond to their requests promptly.
Person Specification Experience:
- Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.
Skills and knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A 'Can Do' attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Awareness of safety regulations and compliance.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Guest Room Attendant — Flexible Hours, Training & Growth in Marlow employer: HC Facility Management Limited
HotelCare is an exceptional employer that prioritises employee well-being and growth, offering flexible working hours and comprehensive training to support your career development. With a commitment to sustainability and excellence, our dynamic work culture fosters teamwork and recognition, ensuring that every Guest Room Attendant plays a vital role in enhancing guest satisfaction across the UK. Join us for a rewarding experience where you can thrive in a supportive environment while making a positive impact.
Contact Details:
HC Facility Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Room Attendant — Flexible Hours, Training & Growth in Marlow
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances about your job search. You never know who might have a lead on a Guest Room Attendant position or can put in a good word for you.
✨Tip Number 2
Get social! Follow HotelCare on social media and engage with their posts. It’s a great way to stay updated on job openings and show your enthusiasm for the company.
✨Tip Number 3
Prepare for interviews by practising common questions related to housekeeping roles. Think about your past experiences and how they relate to the responsibilities of a Guest Room Attendant.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Guest Room Attendant — Flexible Hours, Training & Growth in Marlow
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your skills. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Guest Room Attendant role. Highlight any relevant experience in housekeeping or customer service, and don’t forget to mention your 'Can Do' attitude!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for your skills and experiences if it helps. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HC Facility Management Limited
✨Know the Company
Before your interview, take some time to research HotelCare. Understand their values, services, and commitment to sustainability. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Experience
If you've worked in housekeeping or a similar role before, be ready to discuss specific examples of your experience. Highlight your attention to detail and any challenges you've overcome. This will demonstrate your capability to meet the high cleanliness standards they expect.
✨Demonstrate Flexibility
Since the role requires flexibility in hours and tasks, be prepared to discuss your availability and willingness to adapt. Share examples of how you've successfully managed changing priorities in past jobs, which will reassure them of your 'Can Do' attitude.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, career progression, or what a typical day looks like for a Room Attendant. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
