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- Tasks: Assist the Head Housekeeper in managing a dynamic housekeeping department and improving team productivity.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy up to 28 days paid holiday, flexible hours, free lunch, and career progression opportunities.
- Other info: Flexible working hours and a supportive team culture await you!
- Why this job: Make a real impact in hospitality while developing your leadership skills in a fast-paced environment.
- Qualifications: Previous experience in housekeeping and strong leadership skills are essential.
The predicted salary is between 31000 - 31000 £ per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe Ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
Benefits:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview: As Deputy Head Housekeeper, you will utilise your management experience, commitment to excellence, and positive approach to assist the Head Housekeeper in efficiently overseeing a dynamic housekeeping department and improving team productivity.
Key Responsibilities:
- Working in a fast paced high energy environment assisting the Head Housekeeper with the management of a busy housekeeping department.
- Being the first point of contact for the Hotel General Manager and Senior Management team within the hotel in the absence of the Head Housekeeper.
- Maintaining the standards set by HotelCare and our client at all times.
- Meeting daily targets.
- Commercial awareness and cost control capabilities.
- Complying with all company health and safety policies, and reporting/recording any maintenance issues, safety hazards, accidents, or injuries to ensure adherence to the standards required for QA audits and H&S audits.
Person specification:
Experience:
- Prior experience in a similar role.
- Demonstrated leadership experience in hospitality, with a focus on housekeeping operations.
Skills and knowledge:
- High standards and motivated by a passion for quality.
- Strong time management skills.
- Experience working within a Housekeeping environment.
- Excellent interpersonal and organisational skills.
- Flexible approach to work.
- A 'Can-do' Attitude.
- A hands-on approach and willingness to provide support with cleaning rooms.
- Effective IT skills, including Microsoft Office.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
INTERNAL Deputy Head Housekeeper Manchester, £31000 p/y, Recognition, Incentives and Awards employer: HC Facility Management Limited
Contact Detail:
HC Facility Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land INTERNAL Deputy Head Housekeeper Manchester, £31000 p/y, Recognition, Incentives and Awards
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at HotelCare. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching HotelCare's values and recent projects. Show us you’re not just another candidate; demonstrate how your experience aligns with our commitment to quality and sustainability.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your passion for housekeeping and leadership come across!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace INTERNAL Deputy Head Housekeeper Manchester, £31000 p/y, Recognition, Incentives and Awards
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience in hospitality and any relevant housekeeping roles to show us you're the right fit for the Deputy Head Housekeeper position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for quality and your commitment to excellence. Share specific examples of how you've improved team productivity or maintained high standards in previous roles.
Show Off Your 'Can-Do' Attitude: We love a positive approach! In your application, mention times when you've tackled challenges head-on or gone above and beyond to support your team. This will help us see your hands-on approach and flexibility in action.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you're keen to join our team at HotelCare!
How to prepare for a job interview at HC Facility Management Limited
✨Know Your Stuff
Before the interview, make sure you understand HotelCare's values and how they operate. Familiarise yourself with their commitment to sustainable cleaning solutions and how you can contribute to that. This shows you're genuinely interested in the company and its mission.
✨Showcase Your Leadership Skills
As a Deputy Head Housekeeper, you'll need to demonstrate your leadership experience. Prepare examples from your past roles where you've successfully managed a team or improved productivity. Be ready to discuss how you handle challenges and motivate your team.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios where you had to meet tight deadlines or resolve conflicts within your team. Practising these responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared for them. Ask about their expectations for the role or how they measure success in the housekeeping department. This not only shows your interest but also helps you gauge if the job is the right fit for you.