At a Glance
- Tasks: Keep apartments and communal areas spotless while ensuring guest satisfaction.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy flexible hours, up to 28 days holiday, free lunch, and career progression opportunities.
- Other info: Work in a fast-paced environment with excellent growth potential and recognition for your hard work.
- Why this job: Be part of a dynamic team making a real difference in hospitality and cleanliness.
- Qualifications: Experience in cleaning or hospitality preferred; strong attention to detail and teamwork skills required.
The predicted salary is between 20000 - 25000 £ per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Residents/Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe Ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
Benefits Package:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours to suit your lifestyle.
- Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
- Free Lunch on duty (site-dependent).
- Full on-site training.
- Salary finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview: HotelCare are committed to excellence in all that we do and our Apartment Cleaners are integral to upholding impeccable cleanliness standards, enhancing resident and guest satisfaction across serviced apartments and residential properties. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of apartment cleanliness.
Job Description Key Responsibilities:
- Clean and tidy apartments and communal areas to established standards.
- Change bed linens, replace towels, empty trash bins and restock amenities.
- Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
- Sanitize surfaces thoroughly for hygiene maintenance.
- Maintain stock levels of cleaning supplies and toiletries.
- Promptly report any maintenance issues or damages.
- Follow supervisor instructions and adhere to safety protocols.
- Ensure the security of apartments and the privacy of residents and guests.
- Provide professional and respectful service to residents and guests and respond to their requests promptly.
Person Specification Experience:
Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or apartment cleaning roles.
Skills and Knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Aware of safety regulations and compliance.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Apartment Cleaner in London employer: HC Facility Management Limited
HotelCare is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With flexible working hours, comprehensive training, and opportunities for career progression through apprenticeships, our Apartment Cleaners play a vital role in maintaining high cleanliness standards while enjoying benefits like up to 28 days of paid holiday and free lunches on duty. Join us in a dynamic environment where your contributions are recognised and rewarded, all while being part of a company committed to sustainable practices.
Contact Details:
HC Facility Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Apartment Cleaner in London
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances about your job search. You never know who might have a lead on an apartment cleaning role or can put in a good word for you.
✨Tip Number 2
Get social! Follow HotelCare on social media and engage with their posts. It’s a great way to show your interest and stay updated on any job openings they might have.
✨Tip Number 3
Prepare for the interview by practising common questions related to cleaning standards and customer service. We want you to shine and show how your skills match what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the HotelCare team.
We think you need these skills to ace Apartment Cleaner in London
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight any previous experience you have in cleaning or hospitality. We want to see how your skills can contribute to our team at HotelCare!
Be Detail-Oriented:Since attention to detail is key for the Apartment Cleaner role, use your application to demonstrate this. Mention specific tasks you've excelled at in the past, like maintaining cleanliness standards or managing supplies.
Keep It Professional Yet Friendly:While we love a casual vibe, remember to keep your tone professional. Show us your 'Can Do' attitude and willingness to learn, as these traits are super important for our team culture.
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and get you started on your journey with HotelCare.
How to prepare for a job interview at HC Facility Management Limited
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards expected in the hospitality industry. Research HotelCare's approach to cleanliness and sustainability, as this will show your commitment to their values during the interview.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to respond to requests promptly and maintain a respectful attitude towards residents and guests.
✨Demonstrate Your Flexibility
Be ready to discuss your availability and willingness to work flexible hours, including weekends. Emphasise your adaptability and 'Can Do' attitude, which are crucial for thriving in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you. Consider asking about training opportunities or career progression.
