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- Tasks: Keep hotel rooms spotless and ensure guest satisfaction with your cleaning skills.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy flexible hours, up to 28 days paid holiday, and free lunch on duty.
- Other info: Opportunities for career progression and training available.
- Why this job: Be part of a dynamic team making a real difference in guest experiences.
- Qualifications: Previous experience in housekeeping is preferred, but a positive attitude is key!
The predicted salary is between 12.71 - 12.75 £ per hour.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe Ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
Benefits:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours to suit your lifestyle.
- Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview: HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.
Key Responsibilities:
- Clean and tidy guest rooms to established standards.
- Change bed linens, replace towels, empty trash bins and restock amenities.
- Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
- Sanitize surfaces thoroughly for hygiene maintenance.
- Maintain stock levels of cleaning supplies and toiletries.
- Promptly report any maintenance issues or damages.
- Follow supervisor instructions and adhere to safety protocols.
- Ensure the security of guest rooms and the privacy of the guests.
- Provide professional and respectful service to guests and respond to their requests promptly.
Experience Preferred:
Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.
Skills and Knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self‑motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Awareness of safety regulations and compliance.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
INTERNAL Room Attendant Sheffield, £12.71 - £12.75 p/h, Recognition, Incentives and Awards employer: HC Facility Management Limited
Contact Detail:
HC Facility Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land INTERNAL Room Attendant Sheffield, £12.71 - £12.75 p/h, Recognition, Incentives and Awards
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in the hospitality industry. They might know about openings at HotelCare or other places that aren't advertised yet.
✨Tip Number 2
Get your hands dirty! If you can, visit hotels and ask to speak with the hiring manager directly. Showing up in person can make a lasting impression and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by practising common questions. Think about how your experience aligns with the responsibilities of a Room Attendant. We want to see that 'Can Do' attitude shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings right there.
We think you need these skills to ace INTERNAL Room Attendant Sheffield, £12.71 - £12.75 p/h, Recognition, Incentives and Awards
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Room Attendant role. Highlight any relevant experience in housekeeping or similar positions, and don’t forget to mention your attention to detail and customer service skills!
Show Your Personality: We love seeing a bit of personality in applications! Don’t be afraid to let your enthusiasm for the role shine through. A friendly tone can make a big difference and show us you’re a great fit for our team.
Follow Instructions Carefully: Pay close attention to the application instructions on our website. If we ask for specific information or documents, make sure you include them. It shows you can follow directions, which is super important in this role!
Proofread Before Submitting: Before hitting that submit button, give your application a good once-over. Typos and errors can distract from your qualifications, so take a moment to ensure everything is polished and professional. We want to see your best self!
How to prepare for a job interview at HC Facility Management Limited
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning guest rooms, changing linens, and maintaining hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
If you've worked in housekeeping or a similar role before, be ready to share specific examples of your experience. Talk about how you maintained cleanliness, handled guest requests, or dealt with any challenges. This will demonstrate your capability and readiness for the job.
✨Emphasise Your Soft Skills
Highlight your attention to detail, time management skills, and ability to work under pressure. These are crucial for a Room Attendant. Prepare examples of how you've successfully managed your time or provided excellent customer service in past roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.