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- Tasks: Manage linen stock, coordinate deliveries, and ensure guest satisfaction.
- Company: Join HotelCare, the UK's leading hotel support services provider.
- Benefits: Enjoy flexible hours, up to 28 days holiday, and free lunch on duty.
- Why this job: Be part of a dynamic team making a real difference in guest experiences.
- Qualifications: No prior experience needed, just a positive attitude and willingness to learn.
- Other info: Great career progression opportunities with potential for an apprenticeship.
The predicted salary is between 20000 - 28000 £ per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
We offer a benefits package including:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview: As a Linen Porter, you'll be an essential member of our team, working together in a dynamic environment to handle linen management efficiently. Your role involves coordinating linen stock throughout the hotel, responding promptly to guest requests, and upholding the standards of excellence that enhance our guests' satisfaction and enjoyment.
Key Responsibilities:
- Manage linen stock levels, coordinate deliveries, fulfill orders, and distribute linens.
- Adhere to health and safety policies, promptly report any issues, and maintain linen-related equipment.
- Ensure proper storage and manage linen inventory.
- Provide guest assistance respectfully, addressing concerns promptly.
- Collaborate with team members to achieve cleanliness goals and maintain a positive working environment.
- Follow instructions from supervisors and managers regarding cleaning schedules and specific tasks.
Person specification:
Experience:
- Prior experience in a similar role, preferably within a hotel, resort, or hospitality environment, is valued, though not mandatory.
- Familiarity with linen management procedures, such as sorting, folding, and distribution, is advantageous.
Skills and knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Aware of safety regulations and compliance.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Linen Porter in Hounslow employer: HC Facility Management Limited
Contact Detail:
HC Facility Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linen Porter in Hounslow
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in hospitality. They might know of openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Don’t just sit back and wait for job alerts. Get proactive! Visit our website regularly and apply directly to the Linen Porter positions that catch your eye. The more you apply, the better your chances!
✨Tip Number 3
Prepare for interviews by practising common questions. Think about how your skills match the role of a Linen Porter. Show off your ‘Can Do’ attitude and flexibility – those are key in this line of work!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can make a lasting impression. It shows you’re keen and professional, which is exactly what we look for at HotelCare.
We think you need these skills to ace Linen Porter in Hounslow
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love to see candidates who are genuinely excited about joining our team and contributing to our mission at HotelCare.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Linen Porter role. We want to see how your background aligns with what we’re looking for, so don’t be shy about showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the position. Remember, less is often more!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at HC Facility Management Limited
✨Know Your Linen Management
Familiarise yourself with linen management procedures, as this role heavily relies on it. Brush up on how to sort, fold, and distribute linens efficiently. Being able to discuss these processes confidently will show your understanding of the job.
✨Show Off Your Team Spirit
As a Linen Porter, teamwork is key. Prepare examples of how you've successfully collaborated with others in previous roles. Highlighting your ability to work well with coworkers will demonstrate that you're a great fit for their dynamic environment.
✨Demonstrate Your Customer Service Skills
This role involves interacting with guests, so be ready to share experiences where you provided excellent customer service. Discuss how you handled guest requests or concerns, showcasing your 'Can Do' attitude and commitment to guest satisfaction.
✨Be Ready for Flexibility
The job requires adaptability, so think of times when you've had to adjust to changing circumstances. Emphasise your willingness to take on different tasks and work varied hours, which will show that you're ready to meet the company's needs.
