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- Tasks: Lead and inspire the housekeeping team to maintain top-notch cleanliness and safety standards.
- Company: Join HotelCare, a leader in hotel support services with over 30 years of experience.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on sustainability and innovation.
- Why this job: Make a real impact in the hospitality industry while developing your leadership skills.
- Qualifications: Experience in housekeeping management and strong leadership abilities.
The predicted salary is between 30000 - 40000 £ per year.
Responsible To: Multisite Head Housekeeper, Operations Managers.
Direct Reports: Housekeeping Staff (Room Attendants, Public Area Cleaners, Linen Porters).
Key Relationships: Operations Manager, Hotel General Manager, Hotel Managers, Supervisors, Clients, Hotel Staff.
Hours of work: As per contract.
Days of work: Monday to Sunday.
Company Overview: HotelCare is the country’s leading hotel support services company, providing the hospitality industry with top rated services and staff from Room Attendants to Executive Housekeepers. HotelCare has over 30 years’ experience of providing award winning services to over 200 hotels nationwide, cleaning over 10,000 rooms per day. Full-Service provisions include self-serviced apartments, the leisure industry, public area services and corporate office spaces. HotelCare has partnered with ICE UK to bring a sustainable and environmentally friendly robotic and chemical free cleaning solution to new and existing clients. Our goal is to reduce our carbon footprint in line with Global Targets while still providing high quality cleaning services.
Job Overview: The Head Housekeeper is responsible for all operational, legal, and security standards. The Head Housekeeper will ensure that the daily operations of the Housekeeping department run smoothly, focusing on operational efficiency through a trained and motivated team. The Head Housekeeper is expected to lead by example, demonstrating effective leadership skills while maintaining a professional and positive working relationship with clients and staff alike.
Job Description: The Head Housekeeper works closely with the Deputy Head Housekeeper to support the daily operation of the housekeeping team. This role is key in overseeing cleanliness standards, health and safety compliance, and ensuring security standards are maintained across the department. The Head Housekeeper is also responsible for supporting team development, ensuring high staff performance, and ensuring the expectations of the client are met.
Key Responsibilities:
- Plan, organize, and direct team members to ensure the highest service levels in accordance with the hotel contract and standards.
- Ensure hygiene, cleanliness, and safety standards are adhered to at all times.
- Collaborate with hotel and HotelCare operations colleagues to effectively deliver business objectives.
- Manage housekeeping supplies, purchasing, re-ordering, and maintaining inventory according to budgeted requirements.
- Build positive, productive working relationships across all levels of the business.
- Ensure effective communication with the Maintenance Department to highlight any guest impacting maintenance issues.
- Ensure that all special requests, group allocations, and VIP requests are managed and met appropriately.
- Monitor and ensure that all staff are using machinery correctly and identify any required training needs.
Head Housekeeper (Maternity Cover) employer: HC Facility Management Limited
Contact Detail:
HC Facility Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper (Maternity Cover)
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at HotelCare or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching common questions for Head Housekeeper roles. Think about your past experiences and how they align with the responsibilities listed in the job description. We want you to shine!
✨Tip Number 3
Showcase your leadership skills during interviews. Talk about how you've motivated teams in the past and maintained high standards. Remember, we’re looking for someone who can lead by example!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the HotelCare family.
We think you need these skills to ace Head Housekeeper (Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head Housekeeper role. Highlight your experience in managing teams, maintaining cleanliness standards, and any relevant achievements in the hospitality industry. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Head Housekeeper position. Share specific examples of your leadership style and how you've successfully managed housekeeping operations in the past.
Showcase Your Leadership Skills: As a Head Housekeeper, strong leadership is key. In your application, emphasise your ability to motivate and train staff, as well as how you've built positive relationships with clients and team members. We love seeing candidates who can lead by example!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the HotelCare family!
How to prepare for a job interview at HC Facility Management Limited
✨Know Your Stuff
Before the interview, make sure you understand HotelCare's values and services. Familiarise yourself with their commitment to sustainability and how they implement eco-friendly practices in housekeeping. This will show that you're genuinely interested in the company and its mission.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll need to lead a team effectively. Prepare examples of how you've motivated staff or improved team performance in previous roles. Be ready to discuss your leadership style and how you handle challenges within a team.
✨Emphasise Attention to Detail
In housekeeping, attention to detail is crucial. Think of specific instances where your keen eye for detail made a difference in cleanliness or safety standards. Highlighting these experiences will demonstrate your capability to maintain high operational standards.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and how success is measured at HotelCare. This not only shows your interest but also helps you gauge if the company is the right fit for you.