At a Glance
- Tasks: Keep guest rooms spotless and ensure a welcoming atmosphere for all visitors.
- Company: Join HotelCare, a leader in hospitality with a commitment to excellence.
- Benefits: Enjoy flexible hours, up to 28 days holiday, and free lunch on duty.
- Other info: Opportunities for career progression and a supportive team environment.
- Why this job: Make a real difference in guest experiences while developing your skills.
- Qualifications: Experience in housekeeping preferred, but a positive attitude is key!
The predicted salary is between 26400 - 26400 £ per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Benefits:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours to suit your lifestyle.
- Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview:
HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.
Key Responsibilities:
- Clean and tidy guest rooms to established standards.
- Change bed linens, replace towels, empty trash bins and restock amenities.
- Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
- Sanitize surfaces thoroughly for hygiene maintenance.
- Maintain stock levels of cleaning supplies and toiletries.
- Promptly report any maintenance issues or damages.
- Follow supervisor instructions and adhere to safety protocols.
- Ensure the security of guest rooms and the privacy of the guests.
- Provide professional and respectful service to guests and respond to their requests promptly.
Person Specification:
Experience:
- Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.
Skills and knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Awareness of safety regulations and compliance.
Flexibility:
You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
INTERNAL Room Attendant Glasgow, £12.71 p/h, Recognition, Incentives and Awards employer: HC Facility Management Limited
HotelCare is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With flexible working hours, comprehensive training, and opportunities for career progression through initiatives like the HotelCare Apprenticeship, our team members are empowered to thrive in their roles. Located in Glasgow, we provide a dynamic environment where recognition, incentives, and a commitment to excellence ensure that every Room Attendant plays a vital role in enhancing guest satisfaction.
Contact Details:
HC Facility Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land INTERNAL Room Attendant Glasgow, £12.71 p/h, Recognition, Incentives and Awards
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in hospitality. They might know about openings that aren't advertised yet. Plus, a personal recommendation can really boost your chances!
✨Tip Number 2
Get your hands dirty! If you can, volunteer or do some part-time work in a hotel or similar setting. It’s a great way to gain experience and show potential employers that you're serious about the role.
✨Tip Number 3
Be ready for the interview! Research common questions for room attendant roles and practice your answers. Show off your attention to detail and customer service skills – they’re key in this job!
✨Tip Number 4
Apply through our website! We make it super easy to find and apply for jobs like the Internal Room Attendant position. Plus, you’ll get all the latest updates on openings and company news!
We think you need these skills to ace INTERNAL Room Attendant Glasgow, £12.71 p/h, Recognition, Incentives and Awards
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Room Attendant role. Highlight any previous housekeeping or hospitality experience, and don’t forget to mention your attention to detail and customer service skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to maintaining those impeccable cleanliness standards we value at StudySmarter.
Show Off Your Flexibility:Since the job requires flexibility in hours, make sure to mention your availability in your application. Let us know if you’re open to working weekends or varying hours – it shows you’re ready to adapt!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at HC Facility Management Limited
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of an Internal Room Attendant. Familiarise yourself with tasks like cleaning guest rooms, changing linens, and maintaining hygiene standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since you'll be interacting with guests, it's crucial to highlight your customer service experience. Think of examples where you've gone above and beyond for customers or handled difficult situations. This will showcase your ability to provide professional and respectful service.
✨Demonstrate Your Attention to Detail
In this role, attention to detail is key. Prepare to discuss how you ensure cleanliness and organisation in your previous jobs. You might even want to mention specific techniques you use to maintain high standards, as this will resonate well with the interviewers.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. For instance, they might ask how you'd handle a situation where a guest requests immediate assistance. Practising your responses to these scenarios can help you feel more confident during the interview.
