At a Glance
- Tasks: Assist in managing a dynamic housekeeping team and ensure high standards.
- Company: Join HotelCare, the UK's leading hotel support services provider.
- Benefits: Enjoy up to 28 days holiday, flexible hours, and free lunch on duty.
- Other info: Opportunities for career progression and recognition await you!
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Management experience and a commitment to excellence are essential.
The predicted salary is between 25000 - 30000 € per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe Ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
Benefits:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview: As Deputy Head Housekeeper, you will utilise your management experience, commitment to excellence, and positive approach to assist the Head Housekeeper in efficiently overseeing a dynamic housekeeping department and improving team productivity.
Job Description Key Responsibilities:
- Working in a fast paced high energy environment assisting the Head Housekeeper with the management of a busy housekeeping department.
- Being the first point of contact for the Hotel General Manager and Senior Management team within the hotel in the absence of the Head Housekeeper.
- Maintaining the standards set by HotelCare and our client at all times.
- Meeting daily targets.
- Commercial awareness and cost control capabilities.
- Complying with all company health and safety policies, and reporting/recording any maintenance issues, safety hazards, accidents, or injuries to ensure adherence to the standards required for QA audits.
Deputy Head Housekeeper in Edinburgh employer: HC Facility Management Limited
HotelCare is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With flexible working hours, comprehensive training, and opportunities for career progression through apprenticeships, employees are supported in their professional growth while enjoying benefits like up to 28 days of paid holiday and free lunch on duty. Located across the UK, HotelCare fosters a collaborative environment where teamwork and excellence are celebrated, making it an ideal place for those seeking meaningful and rewarding employment in the hospitality sector.
Contact Detail:
HC Facility Management Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Head Housekeeper in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at HotelCare. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching HotelCare’s values and services. Show us you’re not just another candidate; demonstrate how your experience aligns with our commitment to excellence and sustainability.
✨Tip Number 3
Practice common interview questions related to housekeeping management. Think about scenarios where you’ve improved team productivity or handled challenges. We love hearing about real-life examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the HotelCare family.
We think you need these skills to ace Deputy Head Housekeeper in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Deputy Head Housekeeper role. Highlight your management experience and any relevant achievements in housekeeping to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the role and how you can contribute to our team at HotelCare. Be sure to mention your commitment to excellence and teamwork.
Showcase Your Soft Skills:In a fast-paced environment like ours, soft skills are just as important as technical ones. Make sure to mention your communication skills, ability to work under pressure, and how you handle challenges in your application.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at HC Facility Management Limited
✨Know Your Stuff
Before the interview, make sure you understand HotelCare's values and how they operate. Familiarise yourself with their commitment to sustainable cleaning solutions and how you can contribute to that. This shows you're genuinely interested in the company and its mission.
✨Showcase Your Management Skills
As a Deputy Head Housekeeper, you'll need to demonstrate your management experience. Prepare examples of how you've successfully led a team in the past, tackled challenges, and improved productivity. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with a dissatisfied guest or managing a busy shift. Think through potential scenarios beforehand and have clear, concise answers ready. This will help you showcase your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
