At a Glance
- Tasks: Lead a dynamic housekeeping team and ensure top-notch service standards.
- Company: Join HotelCare, a leading hotel support services company in the UK.
- Benefits: Enjoy up to 28 days paid holiday, career progression, and a pension scheme.
- Other info: Flexible hours and a supportive environment for personal growth.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Experience in management within hospitality and excellent people skills required.
The predicted salary is between 25000 - 30000 £ per year.
As a Senior Supervisor, you will be responsible for the management of a busy housekeeping department. Maximizing the performance of your team, leading by example and setting high standards to ensure the service is operated safely, hygienically and to contractual specifications.
Join us and you will receive:
- A personal development plan to support your induction and a learning & development framework towards your career with the company
- Career progression
- Automatic Enrolment into a workplace pension scheme
- Recognition, Incentives and Awards
- Up to 28 days paid holidays
Your duties will include:
- Being the first point of call for the Hotel General Manager and senior management team within the hotel
- Supporting the housekeeping team with ongoing training and development
- Maintaining the standards set by HotelCare and our client at all times
- Assisting the housekeeping team, including supervisors to meet their daily targets
- Complying with all company health and safety policies and recording any maintenance problems, safety hazards, accidents or injuries.
You will have:
- A welcoming, friendly and outgoing manner and have the ability to develop and motivate your team
- Worked within a management capacity in the hospitality industry or a similar customer service sector.
- Excellent people management skills and will have an understanding of rotas and schedules
- A high level of attention to detail and demonstrate high levels of quality.
- A hands-on approach needed - to support the front line team and potentially clean rooms.
- Flexible working hours, including weekends depending on business needs.
- Self-starter qualities, be ambitious, passionate with excellent leadership qualities.
We are HotelCare, one of the country’s leading hotel support services companies working in partnership with many of the leading hotel brands throughout the UK. We employ more than 3,500 people from over 50 nations, cleaning over 30,000 rooms daily at over 200 hotels. We invite you to join us today!
Senior Supervisor in Ashford employer: HC Facility Management Limited
At HotelCare, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises personal development and career progression. As a Senior Supervisor, you will benefit from a structured learning framework, recognition for your hard work, and the opportunity to lead a dynamic team in a vibrant hospitality environment. With flexible working hours and a commitment to employee well-being, we ensure that our staff feel valued and empowered to excel in their roles.
Contact Details:
HC Facility Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Supervisor in Ashford
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Senior Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and housekeeping standards. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills during interviews! Share specific examples of how you've motivated teams or improved service standards in previous roles. This will help you stand out as the ideal candidate for the Senior Supervisor position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at HotelCare.
We think you need these skills to ace Senior Supervisor in Ashford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Senior Supervisor role. Highlight your management experience in hospitality and any relevant training you've provided to teams.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the role. Share specific examples of how you've led teams, maintained high standards, and tackled challenges in previous positions.
Showcase Your People Skills:As a Senior Supervisor, people management is key. In your application, emphasise your ability to motivate and develop your team, and share any success stories that demonstrate your leadership style.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at HC Facility Management Limited
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Senior Supervisor in housekeeping. Familiarise yourself with HotelCare's standards and values, as well as any recent news about the company. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight how you motivated your team and maintained high standards. This is crucial for demonstrating that you can lead by example and support your team effectively.
✨Be Ready to Discuss Training Approaches
Since ongoing training and development are part of the role, think about how you would approach training new staff. Be ready to share specific strategies or methods you've used in the past to ensure your team meets their targets and maintains quality.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. You might ask about the team dynamics, how success is measured in the housekeeping department, or what the biggest challenges are. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.