At a Glance
- Tasks: Keep hotel rooms spotless and ensure guest satisfaction with your cleaning skills.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy up to 28 days paid holiday, flexible hours, and free lunch on duty.
- Other info: Great career progression opportunities, including a chance to undertake an apprenticeship.
- Why this job: Be part of a dynamic team and make a real difference in guests' experiences.
- Qualifications: Experience in housekeeping is preferred, but a positive attitude and willingness to learn are key.
The predicted salary is between 22000 - 26000 £ per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe Ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
Benefits:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours to suit your lifestyle.
- Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months' service.
- Recognition, incentives and awards.
Job Overview: HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.
Job Description Key Responsibilities:
- Clean and tidy guest rooms to established standards.
- Change bed linens, replace towels, empty trash bins and restock amenities.
- Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
- Sanitize surfaces thoroughly for hygiene maintenance.
- Maintain stock levels of cleaning supplies and toiletries.
- Promptly report any maintenance issues or damages.
- Follow supervisor instructions and adhere to safety protocols.
- Ensure the security of guest rooms and the privacy of the guests.
- Provide professional and respectful service to guests and respond to their requests promptly.
Person Specification Experience:
- Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.
Skills and knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A 'Can Do' attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Awareness of safety regulations and compliance.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Room Attendant in Ashford employer: HC Facility Management Limited
HotelCare is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With flexible working hours, comprehensive training, and opportunities for career progression through apprenticeships, we ensure our Room Attendants thrive in a dynamic environment while enjoying benefits like up to 28 days of paid holidays and free lunches on duty. Join us in making a meaningful impact in the hospitality industry while being part of a team committed to excellence and sustainability.
Contact Details:
HC Facility Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Ashford
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in the hospitality industry. They might know of openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Don’t just sit back and wait for job alerts. Be proactive! Visit our website regularly and apply directly to positions that catch your eye. The more applications you send out, the better your chances of landing that Room Attendant gig.
✨Tip Number 3
Prepare for interviews by practising common questions. Think about how your experience aligns with the role of a Room Attendant. Show off your attention to detail and customer service skills – they’re key in this line of work!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can make a lasting impression. It shows you’re genuinely interested in the position and reinforces your enthusiasm for joining the HotelCare team.
We think you need these skills to ace Room Attendant in Ashford
Some tips for your application 🫡
Show Your Experience:When you're writing your application, make sure to highlight any previous experience in housekeeping or similar roles. We want to see how your background aligns with the responsibilities of a Room Attendant.
Be Detail-Oriented:Since attention to detail is key for this role, use your application to showcase your meticulous nature. Mention specific tasks you've excelled at, like maintaining cleanliness or managing supplies.
Express Your 'Can Do' Attitude:We love a positive mindset! In your application, let us know about times when you've tackled challenges with a 'Can Do' attitude. This will show us you're ready to thrive in our fast-paced environment.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with HotelCare.
How to prepare for a job interview at HC Facility Management Limited
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning guest rooms, changing linens, and maintaining hygiene standards. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Show Off Your Experience
If you've worked in housekeeping or a similar role before, be prepared to share specific examples of your experience. Talk about how you maintained cleanliness, handled guest requests, or dealt with any challenges. This will highlight your suitability for the position and give the interviewer confidence in your abilities.
✨Demonstrate Your 'Can Do' Attitude
Employers love candidates who are flexible and willing to learn. During the interview, express your enthusiasm for the role and your readiness to adapt to different situations. Share instances where you've gone above and beyond to meet a guest's needs or tackled unexpected challenges.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Room Attendant. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
