At a Glance
- Tasks: Keep apartments and communal areas spotless while ensuring guest satisfaction.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy flexible hours, up to 28 days paid holiday, and free lunch on duty.
- Other info: Great career progression opportunities, including an apprenticeship.
- Why this job: Be part of a dynamic team making a real difference in hospitality.
- Qualifications: Experience in housekeeping preferred, but a positive attitude is key!
The predicted salary is between 20000 - 25000 £ per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Residents/Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe Ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
Benefits Package:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours to suit your lifestyle.
- Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
- Free Lunch on duty (site-dependent).
- Full on-site training.
- Salary finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview: HotelCare are committed to excellence in all that we do and our Apartment Cleaners are integral to upholding impeccable cleanliness standards, enhancing resident and guest satisfaction across serviced apartments and residential properties. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of apartment cleanliness.
Job Description Key Responsibilities:
- Clean and tidy apartments and communal areas to established standards.
- Change bed linens, replace towels, empty trash bins and restock amenities.
- Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
- Sanitize surfaces thoroughly for hygiene maintenance.
- Maintain stock levels of cleaning supplies and toiletries.
- Promptly report any maintenance issues or damages.
- Follow supervisor instructions and adhere to safety protocols.
- Ensure the security of apartments and the privacy of residents and guests.
- Provide professional and respectful service to residents and guests and respond to their requests promptly.
Person Specification Experience:
- Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or apartment cleaning roles.
Skills and Knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Awareness of safety regulations and compliance.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Apartment Cleaner employer: HC Facility Management Limited
HC Facility Management Limited is an excellent employer, offering a supportive work culture that values teamwork and employee development. With flexible working hours and a commitment to career progression, employees can thrive in a dynamic environment while enjoying benefits like paid holidays. This role not only allows you to lead a dedicated team but also provides the opportunity to make a meaningful impact on guest satisfaction in the hospitality sector.
Contact Details:
HC Facility Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Apartment Cleaner
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances about your job search. You never know who might have a lead on an apartment cleaning role or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer for a day at a local hotel or serviced apartment. It’s a great way to show off your skills and get noticed by potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to hotels or cleaning companies, like HotelCare, and express your interest. A friendly email can go a long way!
✨Tip Number 4
Keep it flexible! Show that you’re open to various hours and shifts. Employers love candidates who can adapt to their needs, especially in the hospitality industry where flexibility is key.
We think you need these skills to ace Apartment Cleaner
Some tips for your application 🫡
Show Your Cleaning Skills:When you’re writing your application, make sure to highlight any previous experience in cleaning or housekeeping. We want to see how your skills can help us maintain our high standards of cleanliness!
Be Personable:Since you'll be interacting with residents and guests, it’s important to convey your customer service skills in your application. Let us know how you handle requests and ensure a positive experience for everyone.
Flexibility is Key:Mention your availability and willingness to work flexible hours, including weekends. We appreciate candidates who can adapt to our needs, so don’t shy away from showcasing your ‘Can Do’ attitude!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and get you started on your journey with HotelCare!
How to prepare for a job interview at HC Facility Management Limited
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of an Apartment Cleaner. Familiarise yourself with tasks like changing bed linens, sanitising surfaces, and maintaining stock levels. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Show Off Your Experience
If you've worked in housekeeping or a similar role before, be prepared to share specific examples of your experience. Talk about how you maintained cleanliness standards and provided excellent customer service. This will help the interviewer see how your background aligns with their needs.
✨Demonstrate Your 'Can Do' Attitude
HotelCare values a positive attitude and flexibility. During the interview, express your willingness to learn and adapt to different situations. Share instances where you've gone above and beyond to meet a challenge, as this will highlight your commitment to excellence.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for an Apartment Cleaner. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
