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- Tasks: Drive client growth and maintain strong relationships in the travel industry.
- Company: Join HBX Group, a leading tech partner in global travel.
- Benefits: Home-based role with competitive salary and opportunities for travel.
- Why this job: Be part of a dynamic team that values innovation and diversity.
- Qualifications: 3+ years in sales, strong understanding of travel networks, and a proactive mindset.
- Other info: Flexible work environment with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Location – UK, Homebased (occasional international travel required)
About Us
HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none.
Job Summary:
We are seeking a proactive and results-driven Sales Account Manager to focus on developing an existing portfolio of clients while driving growth through strategic initiatives. The role emphasizes maintaining strong client relationships, increasing penetration among homeworkers, reactivating dormant accounts, and building a robust pipeline of new clients and opportunities.
You will possess exceptional sales and customer service skills and have the commercial acumen to drive significant growth across all areas including TTV, margin and room nights. Working alongside our Strategic Account Managers, Sales Executives and other internal stakeholders to deliver on your targets, you will also have a good working knowledge of the industry and an eye towards acquisition. This role is home-based, full-time, and requires a car for occasional travel.
Responsibilities:
- Analyze client performance to identify growth opportunities and exceed revenue targets.
- Drive acquisition of new clients and reactivation of dormant accounts.
- Build and maintain strong relationships with travel agent partners.
- Deliver webinars and campaigns to boost brand awareness and client engagement.
- Collaborate with internal teams to align sales strategies.
- Represent HBX Group at industry events and client meetings.
- Plan and manage your own schedule to meet client needs.
- Act as the main contact for assigned clients, ensuring satisfaction and retention.
- Monitor account performance to prevent churn and maximize profitability.
- Identify business gaps and generate new opportunities through product promotion and market expansion.
Skillset and Experience Required:
- Sales Experience: 3+ years in full-cycle sales, specializing in account management and business development.
- Industry Knowledge: Strong understanding of travel trade networks and homeworker models.
- Commercial Acumen: Proven ability to drive growth in TTV, margin, and room nights.
- Personal Traits: Ambitious, proactive, results-driven, and adaptable in fast-paced settings.
- Analytical: Data-oriented, tech-savvy, and KPI-focused.
- Independent: Self-motivated with high accountability.
- Creative Thinking: Skilled in developing innovative solutions and campaigns.
- Travel Flexibility: Car required; occasional domestic and international travel.
- Tools: Experience with CRM systems (Salesforce preferred).
- Languages: Fluent in English; additional languages a plus.
At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We are committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.
Key Account Manager in Luton employer: HBX Group
Contact Detail:
HBX Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager in Luton
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Show off your skills! Prepare a killer pitch about how you can drive growth and maintain client relationships. Practice makes perfect, so rehearse until you can deliver it confidently.
✨Tip Number 3
Research is key! Know HBX Group inside out—understand their tech-driven approach and customer-first philosophy. This will help you tailor your conversations and show you're genuinely interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Key Account Manager in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your sales experience and any relevant achievements that show off your ability to drive growth and maintain strong client relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for HBX Group. Mention specific experiences that align with our values and the responsibilities of the role.
Showcase Your Industry Knowledge: We love candidates who know their stuff! Make sure to include any insights or experiences you have in the travel industry, especially around account management and business development.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at HBX Group
✨Know Your Numbers
As a Key Account Manager, you'll need to demonstrate your understanding of key performance indicators. Brush up on your sales metrics, such as TTV and margin, and be ready to discuss how you've driven growth in these areas in your previous roles.
✨Showcase Your Relationship Skills
This role is all about building strong client relationships. Prepare examples of how you've successfully managed accounts and reactivated dormant clients. Highlight your ability to engage with travel agents and partners effectively.
✨Be Ready to Discuss Industry Trends
Stay updated on the latest trends in the travel industry. Be prepared to share your insights on how these trends can impact HBX Group's strategies. This shows that you're not just knowledgeable but also passionate about the industry.
✨Demonstrate Your Proactivity
The job description emphasises being proactive and results-driven. Think of specific instances where you took the initiative to drive sales or improve client satisfaction. This will help you stand out as a candidate who aligns with their 'move fast, dream big' philosophy.
