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For Companies At a Glance
- Tasks: Manage key accounts and drive growth in the travel industry.
- Company: Join HBX Group, a leading tech partner in global travel.
- Benefits: Inclusive workplace, diverse team, and opportunities for professional growth.
- Why this job: Make a real impact in a fast-paced, innovative environment.
- Qualifications: 5+ years in sales or account management, strong analytical skills.
- Other info: Embrace diversity and be part of a team that values every voice.
The predicted salary is between 36000 - 60000 £ per year.
About Us
HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality.
Job Summary:
As Key Account Manager – Transfers, you will manage and grow a portfolio of key European and Rest‑of‑World clients for HBX Group. You will own commercial performance (TTV, Operating Margin), protect existing sales and drive sustainable growth, including cross‑selling across mobility and experiences. The role requires strong commercial acumen, analytical capability and the ability to balance short‑term trading needs with long‑term strategic value.
Responsibilities:
- Manage a portfolio of key partners across Europe and ROW.
- Build trusted senior relationships with commercial and operational stakeholders.
- Drive growth, retention and profitability through structured account plans.
- Identify cross‑sell and upsell opportunities across mobility and experiences.
- Lead pricing, incentive and promotional discussions.
- Support trading during challenging market conditions.
- Analyse performance and client behaviour to identify risks and opportunities.
- Use insights to guide commercial decisions and strengthen partnerships.
- Provide clear performance updates to internal stakeholders.
Skillset and Experience Required:
- 5+ years in sales or key account management within travel.
- Experience managing B2B portfolios with revenue and margin responsibility.
- Strong commercial and analytical skills; confident decision‑maker.
- Experience growing and protecting revenue in volatile markets.
- Excellent communication and stakeholder management.
- Highly organised, self‑driven and able to manage multiple priorities.
- Fluent English.
- Commercial, analytical and solution‑oriented.
- Comfortable in fast‑paced, evolving environments.
At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.
Key Account Manager in London employer: HBX Group
Contact Detail:
HBX Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the travel industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships that can lead to opportunities.
✨Tip Number 2
Show off your skills! When you get the chance to chat with someone from HBX Group or any other company, make sure to highlight your experience in managing B2B portfolios and driving growth. Use specific examples to demonstrate how you've tackled challenges in the past.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t just wait for the application process to start. Reach out to current employees or hiring managers to express your interest and ask insightful questions about the role. This shows initiative and can set you apart from other candidates.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in the travel industry and tech innovations. This knowledge will not only help you in interviews but also in conversations with potential employers. Plus, it shows that you’re passionate about the field and ready to contribute!
We think you need these skills to ace Key Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience in sales and account management, especially within the travel sector. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the travel industry and how you can contribute to our team. Be sure to mention specific achievements that demonstrate your commercial acumen.
Showcase Your Analytical Skills: Since the role requires strong analytical capabilities, don’t shy away from sharing examples of how you've used data to drive decisions in previous roles. We love seeing how you’ve turned insights into action!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining Team HBX Group!
How to prepare for a job interview at HBX Group
✨Know Your Numbers
As a Key Account Manager, you'll need to demonstrate your commercial acumen. Brush up on key metrics like TTV and Operating Margin. Be ready to discuss how you've driven growth in previous roles and how you can apply that experience to HBX Group.
✨Build Relationships
This role is all about managing relationships with stakeholders. Prepare examples of how you've built trust and rapport with clients in the past. Think about specific strategies you've used to maintain strong partnerships, especially in challenging market conditions.
✨Show Your Analytical Skills
Analytical capability is crucial for this position. Be prepared to discuss how you've used data to inform your decisions. Bring examples of how you've identified risks and opportunities through performance analysis, and how those insights have shaped your strategies.
✨Embrace the Company Culture
HBX Group values a customer-first philosophy and a diverse workplace. Familiarise yourself with their mission and values. During the interview, express how your personal values align with theirs and share how you can contribute to their inclusive culture while driving results.
