At a Glance
- Tasks: Manage key accounts and drive growth in the travel industry.
- Company: Join HBX Group, a leading tech partner in global travel.
- Benefits: Inclusive workplace, diverse team, and opportunities for professional growth.
- Why this job: Make a real impact in a fast-paced, innovative environment.
- Qualifications: 5+ years in sales or account management, strong analytical skills.
- Other info: Embrace diversity and be part of a team that values every voice.
The predicted salary is between 36000 - 60000 £ per year.
About Us
HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality.
Job Summary:
As Key Account Manager – Transfers, you will manage and grow a portfolio of key European and Rest‑of‑World clients for HBX Group. You will own commercial performance (TTV, Operating Margin), protect existing sales and drive sustainable growth, including cross‑selling across mobility and experiences. The role requires strong commercial acumen, analytical capability and the ability to balance short‑term trading needs with long‑term strategic value.
Responsibilities:
- Manage a portfolio of key partners across Europe and ROW.
- Build trusted senior relationships with commercial and operational stakeholders.
- Drive growth, retention and profitability through structured account plans.
- Identify cross‑sell and upsell opportunities across mobility and experiences.
- Lead pricing, incentive and promotional discussions.
- Support trading during challenging market conditions.
- Analyse performance and client behaviour to identify risks and opportunities.
- Use insights to guide commercial decisions and strengthen partnerships.
- Provide clear performance updates to internal stakeholders.
Skillset and Experience Required:
- 5+ years in sales or key account management within travel.
- Experience managing B2B portfolios with revenue and margin responsibility.
- Strong commercial and analytical skills; confident decision‑maker.
- Experience growing and protecting revenue in volatile markets.
- Excellent communication and stakeholder management.
- Highly organised, self‑driven and able to manage multiple priorities.
- Fluent English.
- Commercial, analytical and solution‑oriented.
- Comfortable in fast‑paced, evolving environments.
At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.
Key Account Manager employer: HBX Group
Contact Detail:
HBX Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the travel industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships that can lead to opportunities.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or clients, make sure to highlight your commercial acumen and analytical capabilities. Share specific examples of how you've driven growth and managed key accounts in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like HBX Group, and express your interest in working with them. A well-timed email can sometimes open doors before they even know they’re hiring.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in the travel industry and enhance your skills. Whether it’s through online courses or webinars, showing that you’re committed to personal growth can set you apart from other candidates.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! We want to see how your experiences and enthusiasm align with our mission at HBX Group. Share stories that highlight your journey in the travel industry and how you can contribute to our game-changing approach.
Tailor Your Application: Make sure to customise your CV and cover letter for the Key Account Manager role. Highlight relevant experience in managing B2B portfolios and showcase your commercial acumen. We appreciate candidates who take the time to connect their skills with what we do at HBX Group.
Be Data-Driven: Since we’re all about tech and data, don’t shy away from including any analytical achievements in your application. Whether it’s improving sales figures or identifying growth opportunities, show us how you’ve used data to make informed decisions in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our amazing team and culture while you’re at it!
How to prepare for a job interview at HBX Group
✨Know Your Numbers
As a Key Account Manager, you'll need to demonstrate your commercial acumen. Brush up on key metrics like TTV and Operating Margin. Be ready to discuss how you've driven growth in previous roles and how you can apply that experience to HBX Group.
✨Build Relationships
This role is all about managing relationships with stakeholders. Prepare examples of how you've built trust and rapport with clients in the past. Think about specific strategies you've used to maintain strong partnerships, especially in challenging market conditions.
✨Showcase Analytical Skills
Analytical capability is crucial for this position. Be prepared to discuss how you've used data to inform decisions and identify opportunities. Bring examples of how you've analysed performance and client behaviour to drive results.
✨Embrace the Company Culture
HBX Group values a customer-first philosophy and a diverse workplace. Familiarise yourself with their mission and values. During the interview, express how your personal values align with theirs and how you can contribute to their inclusive culture.