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- Tasks: Manage key accounts, develop relationships, and drive growth in the travel industry.
- Company: Join HBX Group, a leading tech partner in global travel with 300,000 hotels worldwide.
- Benefits: Enjoy an attractive benefits package, remote work options, and a multicultural environment.
- Why this job: Be part of a dynamic team that values innovation, diversity, and personal growth.
- Qualifications: 3+ years in travel sales, strong analytical skills, and a collaborative mindset required.
- Other info: Opportunity to work globally and build lasting relationships in a rapidly changing industry.
The predicted salary is between 28800 - 48000 £ per year.
HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none.
We are seeking an experienced, analytical and strategically minded sales professional to take on the role of Key Account Manager. You will be focused on developing and growing your portfolio base and commercial relationships with our trade partners in your set region. You will possess exceptional sales and customer service skills and have the commercial acumen to drive significant growth across all areas including TTV, margin and room nights.
Purpose of Role:- Drive growth and profitability through proactive management of the assigned portfolio of clients.
- Conduct and implement in-depth analysis of clients’ needs to deliver tailored solutions.
- Foster strong relationships with clients and internal teams through strong collaboration, communication and problem solving.
- Proactively identify and launch new business opportunities in all areas of the HBX Group ecosystem.
- Grow and develop the assigned portfolio (existing and new clients) by building long term and mutually beneficial working relationships, while achieving targets.
- Conduct regular analysis of client trends and market dynamics to develop effective sales strategies and increase customer value.
- Maintain regular contact with clients to build strong relationships, identify needs and launch new opportunities.
- Continuous analysis of the performance and evolution of the assigned clients to increase sales and prevent churn.
- Utilise existing tools (e.g., Salesforce CRM and Tableau) to track sales activities, update client information, analyse performance and unlock opportunities.
- Generate new business opportunities via connecting new products or destinations, opening new markets, and promoting HBX’s key business lines.
- Work collaboratively with the wider sales community and other teams to enhance processes and deliver commercials plans aligned with the business objectives.
- Represent the company at conferences, trade shows and other industry-related events.
- Participate in all strategy, reporting and customer relationship planning necessary.
- Previous travel industry experience in a sales/key account position (min 3 years).
- Highly motivated, proactive team player with a positive can-do approach.
- Experience working with operations and/or customer service teams.
- Curious mindset.
- Collaborative way of working.
- Excellent sales, communication, and interpersonal skills.
- Excellent presentation capabilities with strong relational and persuasion skills.
- Exceptional analytical skills and commercial acumen with a focus on understanding and responding to key trends.
- Exceed in data analysis (knowledge of Tableau is a plus).
- Strong planning and stakeholder management.
- Excellent problem-solving and negotiation.
- Solid knowledge of MS Office applications and Salesforce.
- Understanding of travel technology and market trends.
At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We are committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work within an innovative, engaging and multicultural environment, have the opportunity to build strong and lasting business relationships and friendships from around the world, and have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Contact Detail:
HBX Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Familiarise yourself with the travel industry landscape, especially focusing on key players and market trends. Understanding the dynamics of the sector will help you engage in meaningful conversations during interviews and demonstrate your knowledge of the field.
✨Tip Number 2
Network with professionals in the travel and technology sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues or mentors who can provide insights into the company culture and expectations at HBX Group.
✨Tip Number 3
Showcase your analytical skills by preparing examples of how you've used data to drive sales or improve client relationships in previous roles. Be ready to discuss specific metrics or outcomes that highlight your impact on business growth.
✨Tip Number 4
Research HBX Group's recent initiatives and projects. Being knowledgeable about their current strategies and goals will allow you to tailor your discussions and show how your experience aligns with their vision for growth and innovation.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and key account management, particularly within the travel industry. Use specific examples that demonstrate your ability to drive growth and build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of HBX Group's mission and values. Emphasise your analytical skills and how they can contribute to the company's goals, as well as your proactive approach to client management.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as data analysis, communication, and problem-solving. Provide concrete examples of how you've successfully used these skills in previous roles.
Show Enthusiasm for the Role: Convey your passion for the travel industry and your excitement about the opportunity to work with HBX Group. Mention any specific aspects of the company or role that particularly appeal to you, demonstrating your genuine interest.
How to prepare for a job interview at HBX Group
✨Know Your Numbers
As a Key Account Manager, you'll need to demonstrate your analytical skills. Be prepared to discuss specific metrics from your previous roles, such as TTV, margin, and room nights. Show how you've used data to drive growth and make informed decisions.
✨Showcase Your Relationship-Building Skills
This role is all about fostering strong relationships with clients. Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight your communication and interpersonal skills, as these will be crucial for success.
✨Understand the Travel Industry Landscape
Make sure you’re up to date with current trends in the travel industry. Research HBX Group's position in the market and be ready to discuss how you can contribute to their goals. This shows your genuine interest in the company and the role.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving abilities. Think of specific challenges you've encountered in previous roles and how you overcame them. This will demonstrate your proactive mindset and ability to think on your feet.
