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For Companies At a Glance
- Tasks: Drive client growth and maintain strong relationships in the travel industry.
- Company: Join HBX Group, a leading tech partner in global travel.
- Benefits: Home-based role with competitive salary and opportunities for travel.
- Why this job: Make an impact in a dynamic environment while working with diverse clients.
- Qualifications: 3+ years in sales, strong understanding of travel networks, and a proactive mindset.
- Other info: Embrace diversity and innovation in a supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
Location – UK, Homebased (occasional international travel required)
Full Time
About Us
HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day.
Job Summary:
We are seeking a proactive and results-driven Sales Account Manager to focus on developing an existing portfolio of clients while driving growth through strategic initiatives. The role emphasizes maintaining strong client relationships, increasing penetration among homeworkers, reactivating dormant accounts, and building a robust pipeline of new clients and opportunities.
You will possess exceptional sales and customer service skills and have the commercial acumen to drive significant growth across all areas including TTV, margin and room nights. Working alongside our Strategic Account Managers, Sales Executives and other internal stakeholders to deliver on your targets, you will also have a good working knowledge of the industry and an eye towards acquisition. This role is home-based, full-time, and requires a car for occasional travel.
Responsibilities:
- Analyze client performance to identify growth opportunities and exceed revenue targets.
- Drive acquisition of new clients and reactivation of dormant accounts.
- Build and maintain strong relationships with travel agent partners.
- Deliver webinars and campaigns to boost brand awareness and client engagement.
- Collaborate with internal teams to align sales strategies.
- Represent HBX Group at industry events and client meetings.
- Plan and manage your own schedule to meet client needs.
- Act as the main contact for assigned clients, ensuring satisfaction and retention.
- Monitor account performance to prevent churn and maximize profitability.
- Identify business gaps and generate new opportunities through product promotion and market expansion.
Skillset and Experience Required:
- Sales Experience: 3+ years in full-cycle sales, specializing in account management and business development.
- Industry Knowledge: Strong understanding of travel trade networks and homeworker models.
- Commercial Acumen: Proven ability to drive growth in TTV, margin, and room nights.
- Personal Traits: Ambitious, proactive, results-driven, and adaptable in fast-paced settings.
- Analytical: Data-oriented, tech-savvy, and KPI-focused.
- Independent: Self-motivated with high accountability.
- Creative Thinking: Skilled in developing innovative solutions and campaigns.
- Travel Flexibility: Car required; occasional domestic and international travel.
- Tools: Experience with CRM systems (Salesforce preferred).
- Languages: Fluent in English; additional languages a plus.
At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We are committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.
Key Account Manager employer: HBX Group
Contact Detail:
HBX Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Show off your skills! Prepare a killer pitch that highlights your sales experience and how you can drive growth. Practice makes perfect, so rehearse until you can deliver it confidently.
✨Tip Number 3
Research is key! Know HBX Group inside out—understand their values, clients, and market position. This will help you tailor your conversations and show you're genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Team HBX Group and ready to make a difference.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your sales experience and any relevant achievements that showcase your ability to drive growth and maintain client relationships.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for HBX Group. Share your passion for the travel industry and how your skills align with our customer-first philosophy. Don't forget to mention your proactive approach!
Showcase Your Analytical Skills: Since we’re data-oriented, it’s important to demonstrate your analytical skills in your application. Mention specific examples where you've used data to identify growth opportunities or improve client performance.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at HBX Group
✨Know Your Numbers
As a Key Account Manager, you'll need to demonstrate your understanding of key metrics like TTV and margin. Brush up on your sales figures and be ready to discuss how you've driven growth in previous roles. This shows you’re not just about relationships but also about results.
✨Showcase Your Industry Knowledge
Familiarise yourself with the travel trade networks and homeworker models. Be prepared to discuss current trends in the industry and how they impact client relationships. This will show that you’re not only passionate about the role but also knowledgeable about the market.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as reactivating dormant accounts or managing client dissatisfaction. Think of examples from your past experience where you successfully navigated similar challenges, and be ready to share those stories.
✨Demonstrate Your Collaborative Spirit
Since the role involves working closely with internal teams, highlight your teamwork skills. Share examples of how you’ve collaborated with others to achieve sales targets or improve client satisfaction. This will show that you can thrive in a team-oriented environment.
