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- Tasks: Lead quality assurance and compliance initiatives in a dynamic healthcare environment.
- Company: Join Healthcare Business Solutions, where innovation meets healthcare excellence.
- Benefits: Enjoy a supportive culture with opportunities for growth and development.
- Why this job: Be part of a mission-driven team that values accountability and collaboration.
- Qualifications: Degree required; experience in governance, risk management, and ISO standards preferred.
- Other info: We celebrate diversity and encourage applicants from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
Senior Quality Assurance and Compliance Manager
At Healthcare Business Solutions, we offer and provide numerous healthcare-based solutions to a variety of clientele. Whether it be patients, clinicians, or corporate businesses, we are always innovative. We consistently provide tomorrow’s solutions, today.
In the role of QA & Compliance manager you will be highly organised, have a proven track record of excellent performance under pressure and demonstrate excellent leadership and communication skills. You will support the on-going development of governance assurance processes, that meet the current and future requirements. You will be expected to work collaboratively and lead to embed a compliance and risk culture across HBSUK.
You will thrive in an environment of accountability, freedom of thought and rapid growth. Every day will be different, and together we will strive for excellence – always supporting each other to go the extra mile, never forgetting our mission.
To be considered for the the role you will require the following:
Essential Criteria;
EDUCATION, QUALIFICATION AND TRAINING
- Degree educated
EXPERIENCE
- Audit, Governance
- Risk management
- ISO9001 and ISO27001
- BCP and operational resilience
- Management of Nonconformities/OFIs Actions,
- Leadership
- Incident Management
- Complaint Management
- Policy Control and Management
KNOWLEDGE AND SKILLS
- Governance
- Information Governance knowledge
- Excellent communication, interpersonal and organisation skills.
- Excellent written skills.
- Competence in a wide range of IT systems (Visio, teams, share point, Excel, Word, power point).
- Ability to deliver to deadlines, work under pressure, manage own time, prioritise workload.
- Ability to problem solve.
- Ability to work autonomously and without supervision.
- Healthcare industry
- Ability to manage others
- Confident and assertive, while maintaining interpersonal sensitivity
- Acts of own initiative with the appropriate level of supervision
- Effective team player
- Ability to influence, persuade and manage conflict
Desirable;
EXPERIENCE
- Clinical qualification
KNOWLEDGE AND SKILLS
- ISO13485, ISO14001
- Knowledge of IT Software industry
- PSIRF/8D investigation experience
- Writing and delivering training
- Continuous improvement methodologies
- Working in private and NHS healthcare settings
OTHER JOB-RELATED REQUIREMENTS
Ability to work in a fast paced environment
Within this position, you will mainly be;
- Support the development and maintenance of ISO9001, ISO27001, ISO14001 and ISO13485 systems. Maintain status as ISO19001:2015 lead assessor.
- Implementing and maintaining and managing risk management framework with support from CN&GO.
- Compiling KPI reports in a detailed, timely and accurate manner.
- Planning and regularly conducting internal audits and reviews to ensure execution of compliance and regulatory standards.
- Planning and supporting external audits and supporting client audits
- Managing the CAPA database and providing detailed analysis of allnonconformities.
- Maintaining a register of all opportunities for improvements and continuous improvement projects
- Coordinate and facilitate completion of identified company quality objectives.
- Oversight, publication, and maintenance of policies and procedures, ensuring all functions are compliant with their ISO standards.
- Prepare reports for senior management and clients as appropriate.
- Completion of annual client compliance requirements (Operational Resilience, BCP Exercises, Security Questionnaires).
- Support all activities relating to CQC Registration and Compliance
- Ensure governance meetings and related data packs are accurate and reflect the meeting requirements.
- Ensuring appropriate management of compliance mailbox.
- Support the CN&GO in the development and delivery of training for Incidents, complaints and risk management across the business.
- Deputise for the CN&GO at meetings and in their absence when necessary.
Our Commitment to you
We are committed to building a diverse team of HBSUK who are smart, nice, and get things done where everyone at HBSUK is empowered to bring their authentic self to their work. We are all responsible for stewarding a high-performance culture in which all HBSUK employee's belong and thrive. We are proud to be an equal opportunity employer and welcome applications from people of all backgrounds and experiences.
If this opportunity is something which appeals to you, get in touch today, so we can ensure you have the best experience throughout your search.
Senior Quality Assurance and Compliance Manager employer: HBSUK
Contact Detail:
HBSUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Quality Assurance and Compliance Manager
✨Tip Number 1
Familiarize yourself with ISO standards, especially ISO9001, ISO27001, and ISO13485. Understanding these frameworks will not only help you in the interview but also demonstrate your commitment to quality assurance and compliance.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in high-pressure environments. This will highlight your ability to thrive in a fast-paced setting, which is crucial for this role.
✨Tip Number 3
Be ready to discuss your experience with incident management and complaint handling. Prepare specific instances where you effectively resolved issues, as this will illustrate your problem-solving capabilities and interpersonal skills.
✨Tip Number 4
Research Healthcare Business Solutions and their approach to governance and compliance. Understanding their mission and values will allow you to align your responses during the interview, showing that you're a great fit for their team.
We think you need these skills to ace Senior Quality Assurance and Compliance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in audit, governance risk management, and compliance. Use specific examples that demonstrate your leadership skills and ability to work under pressure.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the healthcare industry and how your background aligns with the role. Mention your familiarity with ISO standards and your experience in managing nonconformities.
Showcase Communication Skills: Since excellent written and interpersonal skills are crucial for this role, ensure your application is clear, concise, and free of errors. Use professional language and structure your thoughts logically.
Highlight Problem-Solving Abilities: Provide examples in your application that showcase your problem-solving skills and ability to manage conflicts. This will demonstrate your capability to thrive in a fast-paced environment.
How to prepare for a job interview at HBSUK
✨Showcase Your Leadership Skills
As a Senior Quality Assurance and Compliance Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams or projects in the past, especially in high-pressure situations.
✨Highlight Your Technical Knowledge
Be ready to discuss your experience with ISO standards like ISO9001, ISO27001, and ISO13485. Familiarize yourself with the specifics of these frameworks and be prepared to explain how you've implemented them in previous roles.
✨Demonstrate Problem-Solving Abilities
The role requires strong problem-solving skills. Think of specific instances where you've identified issues and implemented effective solutions, particularly in compliance or risk management contexts.
✨Communicate Clearly and Effectively
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you manage conflicts and influence others in a team setting.
