Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Senior IT Technician and manage daily IT tasks while assisting employees with tech issues.
- Company: Join HBSUK, a diverse team committed to innovation and high-performance culture.
- Benefits: Enjoy a collaborative work environment with opportunities for personal growth and development.
- Why this job: Be part of a dynamic team enhancing IT systems and making a real impact on business operations.
- Qualifications: Knowledge of Microsoft applications, IT support experience, and understanding of network management required.
- Other info: Immediate start available; perfect for tech-savvy students looking to kickstart their career.
The predicted salary is between 36000 - 60000 £ per year.
Supporting the Senior IT Technician in overseeing the external IT team. Performing daily IT administrative tasks, offering technical assistance to employees, and instructing staff on the latest IT systems. Aiding in the maintenance of the company’s IT infrastructure to adhere to the highest industry standards, actively contributing to future enhancements, and recommending innovative IT solutions to enhance business operations.
Education, Qualification and Training
- Understanding of all Microsoft applications, especially O365, Entra and SharePoint
- Desktop device management and training (acquiring new devices, set-up and support)
- Good level of proven experience within an IT role
- Spam filter management and configuration
- Ability to create technical documentation and manuals
- Any Microsoft based qualifications
- An understanding of network devices and systems management (including experience building complex Atlassian projects)
- Healthcare IT environment experience
- Experience in IT security testing
- Website development (Wix & WordPress)
- Providing technical support and cover for the Serenova telephony system
- Managing IT assets, including tracking, replacements, and lifecycle management
- Net email aliases, including user setup and removal
- Supporting the organisation's compliance with ISO27001 and ITIL best practice and providing assistance to internal and external audits such as Cyber Essentials/Plus
- Supporting and contributing to the company’s information security by following established policies and procedures, supporting the protection of its systems and information by promptly reporting observed risks and incidents and promoting a culture of cyber awareness and vigilance
- Assisting with the administration and maintenance of Microsoft 365, Entra ID, Autopilot, Intune, and Defender
- Setting up and managing user accounts, permissions, passwords, and access groups
- Supporting the management of cloud and data storage solutions, primarily SharePoint and OneDrive
- Creating, maintaining, and optimising SharePoint sites, implementing new features to benefit the business
- Collaborating with external IT providers to monitor IT assets and drive continuous improvement
- Managing hardware and software across multiple platforms, including licensing compliance
- Installing and configuring new hardware and software (e.g. workstations, printers, etc.)
- Contributing to IT strategy by identifying improvements and recommending solutions to business challenges
- Involved in the implementation of new software solutions, from initial evaluation through to deployment and support
- Enhancing and optimising existing software systems to improve usability, performance, and alignment with business needs
- Performing remote diagnostics and troubleshooting of technical issues
- Logging and resolving support requests, escalating to third-party providers such as Microsoft when necessary
We are committed to building a diverse team of HBSUK who are smart, nice, and get things done where everyone at HBSUK is empowered to bring their authentic self to their work. We are all responsible for stewarding a high-performance culture in which all HBSUK employees belong and thrive.
ICT Technician - Immediate Start employer: HBSUK
Contact Detail:
HBSUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Technician - Immediate Start
✨Tip Number 1
Familiarise yourself with the specific IT systems mentioned in the job description, such as Microsoft 365, Entra, and SharePoint. Having hands-on experience or even a solid understanding of these platforms will give you an edge during discussions.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've successfully resolved technical issues in the past. Be ready to discuss your approach to troubleshooting and how you can apply that to the role.
✨Tip Number 3
Network with current or former employees of StudySmarter or similar companies. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare to discuss your experience with IT security and compliance, especially regarding ISO27001 and Cyber Essentials. Being knowledgeable about these standards will demonstrate your commitment to maintaining high industry standards.
We think you need these skills to ace ICT Technician - Immediate Start
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Microsoft applications like O365, Entra, and SharePoint. Include any specific projects or achievements that demonstrate your technical skills and problem-solving abilities.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the responsibilities outlined in the job description. Mention your experience with IT infrastructure maintenance and your ability to recommend innovative solutions.
Showcase Technical Skills: Clearly list your technical skills, especially those related to desktop device management, IT security testing, and cloud solutions like SharePoint and OneDrive. Providing examples of how you've used these skills in previous roles can strengthen your application.
Highlight Team Collaboration: Since the role involves working with external IT teams and supporting staff, emphasise your teamwork and communication skills. Provide examples of how you've successfully collaborated with others to achieve IT goals or improve processes.
How to prepare for a job interview at HBSUK
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft applications, especially O365, Entra, and SharePoint. Highlight any relevant projects or tasks you've completed that demonstrate your technical proficiency.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about how you've handled technical issues in the past. Prepare examples of challenges you've faced and the solutions you implemented, particularly in areas like IT security testing and troubleshooting.
✨Familiarise Yourself with Compliance Standards
Understand the basics of ISO27001 and ITIL best practices, as well as Cyber Essentials/Plus. Be ready to discuss how you can contribute to maintaining compliance and enhancing information security within the organisation.
✨Prepare Questions About Team Collaboration
Since the role involves working with external IT providers and supporting a diverse team, think of questions that show your interest in collaboration and continuous improvement. This will demonstrate your commitment to teamwork and innovation.
