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- Tasks: Oversee IT support and infrastructure while managing hardware lifecycle.
- Company: Leading broadcast services company in Greater London with a focus on collaboration.
- Benefits: Dynamic work environment with opportunities for growth and technical excellence.
- Why this job: Join a team that supports local users and events, making a real impact.
- Qualifications: 2+ years of helpdesk experience and familiarity with Windows 11 and Microsoft 365.
The predicted salary is between 36000 - 60000 £ per year.
A leading broadcast services company in Greater London is seeking an IT Infrastructure & Support Coordinator to oversee IT support and infrastructure. This role requires 2+ years of helpdesk experience, familiarity with Windows 11 and Microsoft 365, and the ability to manage hardware lifecycle effectively. Successful candidates will support both local users and events while maintaining critical IT services. The position offers a dynamic work environment focused on collaboration and technical excellence.
IT Infrastructure & Support Lead – Global Hub employer: HBS
Contact Detail:
HBS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure & Support Lead – Global Hub
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in broadcast services. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with Windows 11 and Microsoft 365. This will help you stand out during interviews and demonstrate your technical prowess.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on how you've managed hardware lifecycles and supported users in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace IT Infrastructure & Support Lead – Global Hub
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 2+ years of helpdesk experience and familiarity with Windows 11 and Microsoft 365. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our dynamic work environment. We love seeing enthusiasm and a bit of personality!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've effectively managed hardware lifecycles or resolved IT issues in the past. We’re looking for candidates who can think on their feet and keep critical IT services running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at HBS
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11 and Microsoft 365. Be ready to discuss specific features and how you've used them in past roles. This shows you're not just familiar with the software, but that you can leverage it effectively in a support role.
✨Showcase Your Helpdesk Experience
Prepare examples from your 2+ years of helpdesk experience where you resolved issues efficiently. Highlight any challenging situations you faced and how you managed to keep users satisfied. This will demonstrate your problem-solving skills and customer service focus.
✨Understand Hardware Lifecycle Management
Familiarise yourself with the hardware lifecycle process. Be ready to discuss how you've managed hardware from procurement to disposal in previous roles. This will show that you understand the importance of maintaining critical IT services and can contribute to the team's success.
✨Emphasise Collaboration Skills
Since the role focuses on collaboration, think of examples where you've worked effectively in a team. Discuss how you’ve supported local users and events, and how you communicate technical information to non-technical colleagues. This will highlight your ability to thrive in a dynamic work environment.