The HBP Group is seeking a Senior Service Desk Engineer (3rd Line) to own and resolve high-priority technical escalations, lead major incidents, and travel to customer sites as needed. You will mentor teams, drive investigations across Microsoft, networking, cloud and infrastructure technologies, and deliver clear, confident updates to customers.
Ideal candidates bring deep technical knowledge and exceptional customer communication, with a track record of reducing incidents and improving service
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Senior 3rd-Line Service Desk Engineer in Scunthorpe employer: HBP Systems Ltd
The HBP Group is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture where innovation thrives. With a commitment to employee development through tailored training plans and personal development opportunities, along with generous benefits like 36 days of holiday and enhanced family leave, we ensure our team feels valued and supported. Join us in Scunthorpe, Peterborough, or remotely, and be part of a dynamic team dedicated to transforming businesses with cutting-edge technology while enjoying a friendly and inclusive environment.
