IT Infrastructure Consultant in Scunthorpe

£40,000 to £45,000

Scunthorpe, Peterborough, Remote

Travel & Vehicle Benefits: During the 6 month probationary period, business mileage will be reimbursed in line with HMRC Approved Mileage Allowance Payments (up to 45p per mile). Following successful completion of probation, you will be provided with either a company van or a car allowance, depending on role requirements.

35 hours per week (Mon – Fri)

The Role

As an IT Infrastructure Consultant, you will play a critical role in delivering robust, reliable server and infrastructure solutions that are designed to be stable, well documented, and effortless for customers to operate.

Working within our established implementation frameworks, you will lead the design and delivery of Windows Server, virtualisation, networking, and backup solutions, guiding customers through adoption and integration with minimal disruption to their day-to-day operations.

This is a hands‑on, delivery focused role where technical quality, structured delivery, and customer experience are equally important.

What You’ll Work On

Solution Design & Delivery

• Design and deliver server and infrastructure solutions aligned to defined technical baselines and best practices.
• Lead deployments of Microsoft Windows Server and core infrastructure platforms, ensuring solutions are secure, resilient, and supportable.
• Deliver multiple infrastructure project baselines (typically 10‑25 days in duration).
• Ensure all implementations are thoroughly documented and meet quality standards.
• Make technical decisions that prioritise stability, simplicity, and long‑term maintainability.

Client Engagement & Effortless Enablement

• Work closely with customers to understand business and operational requirements.
• Translate technical requirements into clear, practical infrastructure designs.
• Proactively reduce complexity and risk during delivery through clear planning and communication.
• Provide training, guidance, and reassurance to customer IT teams, enabling confident day‑to‑day operation.
• Communicate complex infrastructure concepts in a clear, accessible way to non‑technical stakeholders.
• Deliver a calm, professional, and dependable experience throughout the project lifecycle.

Project Transition & Quality Assurance

• Lead smooth handovers from project delivery into Service Delivery, ensuring support teams are fully enabled.
• Complete post‑implementation reviews to validate outcomes and identify improvements.
• Ensure infrastructure solutions meet agreed performance, security, and quality benchmarks.
• Maintain Quality Score and Customer Feedback Score consistently above 90%.

Strategic Contribution & Continuous Improvement

• Provide feedback from live delivery to help evolve infrastructure standards, baselines, and solution offerings.
• Identify opportunities to simplify infrastructure designs and improve customer outcomes.
• Contribute to the development of implementation methodologies aligned to emerging technologies and client needs.
• Mentor junior consultants and support consistent delivery standards across the Professional Services team.
• Drive internal efficiency and process improvements that benefit both customers and delivery teams.

Main Tasks

• Deliver multiple concurrent infrastructure projects to time, quality, and customer experience standards.
• Collaborate with IT Project Managers to plan resources and track delivery progress.
• Provide regular, clear updates to customers and internal stakeholders.
• Push back constructively on unachievable deliverables, offering realistic and technically sound alternatives.
• Suggest innovative infrastructure solutions to enhance account management and service quality.
• Create and maintain clear, high quality technical documentation and handover materials.
• Present technical updates confidently to both technical and non‑technical audiences.
• Engage with senior stakeholders, including C‑suite, during delivery and pre‑sales activities.
• Guide baseline decisions and ensure consistency across the Professional Services team.
• Support onboarding and mentoring of junior team members.

Measurable Outcomes

• Infrastructure projects delivered on time, within scope, and to client satisfaction.
• Stable, well‑documented solutions with minimal post‑delivery issues.
• Positive customer feedback and strong confidence in delivered systems.
• Ongoing professional development through training and hands‑on experience.

Qualifications & Certifications

We’re looking for candidates with either formal qualification and/or hands‑on experience. Ideal certifications include:

• Microsoft Windows Server certifications
• CompTIA A+ and Network+

Experience & Skills

Essential

• 2+ years’ experience in infrastructure, server, or technical consultancy roles.
• Proven track record of successfully delivering server and infrastructure solutions.
• Strong project scoping, organisation, and stakeholder management skills.
• Confident communicator with a customer focused mindset.
• Commercial and business awareness.

Technical Expertise

• Windows Server Solutions
• Virtualisation Platforms
• Networking Solutions
• Backup & Disaster Recovery
• Technical Support & Troubleshooting
• Project Delivery & Documentation

Why work for us?

• 28 days of holiday, plus bank holidays = 36 days holiday total! — Prorated for part‑time employees.
• Option to sell back holiday
• Salary Sacrifice Pension Scheme
• A pro‑active team of staff and a Mid‑Year and Year End Appreciation Party. We also have themed office days including Pancake Day and support our chosen charities.
• A friendly inclusive environment across the whole office — we really are a great bunch!
• Enhanced Maternity Pay
• Enhanced Paternity Pay
• Enhanced Bereavement Leave, with our “Time to say goodbye leave”
• Free lunches
• Casual business dress code (with option to choose from our free workwear wardrobe selection)
• Christmas Thank You Bonus
• Support and guidance from your very first day!
• Tailored Training Plans to support success in your role.
• Personal Development Plans to support career advancement.
• On‑site parking
• Company Sick Pay
• Wellness activities
• Salary Sacrifice Electric Car Scheme
• Salary Sacrifice Bike to Work Scheme
• Salary Sacrifice Child Care Vouchers

Salary of between £40,000 to £45,000 per annum (depending on experience).

Closing Date: 20th February 2026

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Due to the high number of applications, we thank all applicants for their interest; however, only those selected for an interview will be contacted.