The HBP Group is seeking a Senior Service Desk Engineer (3rd Line) to own and resolve high-priority escalations, act as the senior contact during major incidents, and travel to customer sites as needed. You’ll lead investigations across Microsoft, networking, cloud, and infrastructure technologies, collaborating with cross-functional teams and vendors.
We value deep technical knowledge coupled with outstanding customer skills, strong communication, and a proactive approach to improving service
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Senior Service Desk Engineer: Incident & Infrastructure Lead in Peterborough employer: HBP Systems Ltd
The HBP Group is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture where innovation thrives. With a commitment to employee development through tailored training plans and personal development opportunities, along with generous benefits like 36 days of holiday and enhanced family leave, we ensure our team feels valued and supported. Join us in Scunthorpe, Peterborough, or remotely, and be part of a dynamic team dedicated to transforming businesses with cutting-edge technology while enjoying a friendly and inclusive environment.
