At a Glance
- Tasks: Install ultra-fast fibre connections in rural communities and engage with customers.
- Company: Join Highland Broadband, a team dedicated to connecting rural Scotland.
- Benefits: Training provided, flexible hours, and the chance to make a real difference.
- Other info: Ongoing application assessments, so apply now to join our expanding team!
- Why this job: Be part of a vital service that enhances connectivity for communities.
- Qualifications: Great customer service skills and a valid driver's licence required.
The predicted salary is between 30000 - 40000 £ per year.
It is an exciting time to join Highland Broadband, our team is expanding, as we help more rural communities get better connected.
We are looking for friendly, customer-focused individuals to join our installations teams in a number of areas across Scotland (Caithness/Inverness/Highlands/Fort William)
- training can be provided.
Our team of fibre engineers work on the front line of our service and install fibre network connections to our customers' properties.
You will report to the Fibre Team Leader and carry out work as part of a scheduled appointment diary.
This role is part of a busy team deploying the rapid rollout of ultra-fast fibre networks in rural towns and villages across Scotland.
What you'll do
- Carrying out excavation works through customers’ gardens
- Attend customer properties to introduce Fibre to the Premise (FTTP) services by pulling / blowing cables through underground networks from cabinets or chambers to customer properties.
- Liaise with customers to discuss all routing through their gardens / property before commencing activities.
- Clear blockages in customer properties by way of soft excavations.
- Work on overhead network, where required.
- Complete internal cabling works, including fitting of customer’s CPE.
- Undertake full testing of equipment to ensure it is fully operational and educate customer on product use.
- Promote positive reviews of customer experience.
- Evening and Saturday working hours, where required.
- What you'll bring
- Excellent customer service and communication skills.
- Be comfortable working at height and with some experience of manual labour.
- A driver's licence is essential
- As our engineers work in customer homes a disclosure check will be part of the selection process.
We will assess applications for this role on an ongoing basis - so please do not delay your application.
Fibre Engineer in Inverness employer: HBNL
HBNL is an exceptional employer that values community connection and personal growth, offering a supportive work culture in the stunning West Highlands. With a competitive salary of up to £32,000, 32 days of holiday, and opportunities to engage with local communities, employees can thrive both professionally and personally while making a meaningful impact. The provision of a company vehicle and fuel card further enhances the role, ensuring you can effectively connect with the vibrant communities of Argyll and Lochaber.
