HR & Recruitment Officer

Support the HR Operations and Business Partnering Head to deliver people initiatives, projects, processes and successful interactions throughout the Bank including all Recruitment activity and ensure the smooth operation and sustainability of the Bank. To work operationally supporting the following areas – HR processes and procedures, Key annual HR processes, Training support, HR Systems and reporting. Primarily responsible for delivery and client day-to-day HR interactions.

KEY ACCOUNTABILITIES & RESPONSIBILITIES

Recruitment and Induction

• Manage the recruitment process end to end including onboarding of new hires and communication with all necessary stakeholders.
• Promote internal job postings for all vacancies.
• Liaison with recruitment agencies with a focus on reducing recruitment costs.
• Manage on-line recruitment platforms and candidate activity including setting up interviews and collating feedback forms.
• Organize recruitment process coordination including interviews.

HR Operations, Systems and Processes

• Ensure the HR Operations and Training logs are kept up to date and accurate.
• Oversee the Employee Onboarding and Offboarding processes – New Joiner, Induction, Exit interviews.
• Administer monthly payroll.
• Manage all necessary employment and regulatory checks when on-boarding employees conduct, certified and approved persons.
• Manage all staff approval processes to gain Head of HR and CEO approval on resource and HR costs.
• Manage process and relationships with Bank benefit providers.
• Support the annual and mid-year Performance review process.
• Support the annual compensation review.
• Produce reports and MIS as required both regular reporting and ad hoc requirements.
• Manage interactions with HR Pakistan including reporting requirements and monthly staff engagement reports.
• Input and manage the Bank HR People Connect system. Maintain and update People Connect, including process roll out, data cleansing, review and implementation of relevant system changes. Function as key support/advisor to management and staff. Will ensure that the HR team is kept abreast of all relevant data changes, along with payroll. Areas such as Performance Management, Absenteeism, self-service, holiday management and reporting.
• Champion the HR processes with staff and management.

Training & Development

• Provide updates on training metrics.
• Organize and facilitate training events.
• Update and Manage the Training log and provide reports on bank wide, department and individual training.

Other Requirements

• Client-Centric Approach - Cultivate and maintain strong client relationships based on trust, integrity and commitment to excellence.
• Transparent Communication and keeping the HR team up to date on staff interactions and activity.
• Regulatory Compliance – Learn and stay abreast of compliance requirements in particular the SMCR.
• Willingness to learn and develop within the Bank.

QUALIFICATIONS AND EXPERIENCE

• Preferably degree educated / or equivalent. Either has CIPD or studying for.
• Experience of working in HR within financial services.
• Good overall awareness of how HR functions operate and inter-functionally relate to each other and stakeholders.
• Strong end to end recruitment experience. Draft JD’s and post positions. Manage interview selection and stakeholders. Work with third party recruitment partners. Full understanding of recruitment and process and how HR add value.
• Experience in working with FS client groups.
• Pragmatic, commercial approach. Can manage numerous tasks and deliver whilst managing stakeholder expectations.
• Some knowledge of SMCR & regulations that impact the HR function good to have.
• Some UK Employment Law knowledge and experience.
• Knowledge of HR processes, ability to review and update as necessary.
• Ability to work in and adapt to a fast-paced environment where change, resilience and flexibility is crucial.
• Can do, collegiate and team-based approach crucial to the success of this role and the function.
• Strong verbal and written communication skills are essential.
• Must be numerate and have good analytical skills.
• Strong MS Office skills inc power point, Excel V look up etc.
• Excellent presentation and delivery skills.

Career Growth and Advancement at HBL Bank UK

At HBL Bank UK, we prioritize career growth and advancement for our employees. To ensure clarity and transparency, we have developed a Career Path Framework that outlines the skills, competencies, qualifications, and behaviors necessary for success in each role. This framework serves as a guide for employees to understand the requirements and expectations of their current position and provides a clear path for career progression within the organization.

We believe that by providing employees with a well-defined career path and the necessary learning and development opportunities, we can support their professional development and help them achieve their career aspirations within HBL Bank UK.

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