HBL Bank UK is seeking a Customer Contact Centre Agent to handle customer and internal account enquiries, debit card issues, and payments. The role includes digital banking support, callback verification, and logging complaints to improve service quality.
FCt working in a shift-based, on-site team in Greater London, with phased responsibilities spanning account openings, transfers, and statement requests. Strong accuracy and compliance are essential.
#J-18808-LjbffrCustomer Contact Centre Operations Lead employer: HBL Bank UK
HBL Bank UK is an excellent employer that fosters a collaborative and innovative work culture, where employees are encouraged to grow and develop their skills in the dynamic field of banking and FinTech. With a strong commitment to regulatory compliance and consumer duty, the bank offers meaningful opportunities for professional advancement while ensuring a supportive environment that values teamwork and integrity. Located in the heart of the UK financial sector, HBL Bank UK provides its employees with unique advantages, including access to industry-leading resources and a network of professionals dedicated to excellence.
