Hbinfo is seeking an Appeals and Quality Manager to oversee appeals and ensure high-quality decisions within Council Tax, Housing Benefit and Local Council Tax Reduction areas. The role reports to the Subsidy and Overpayments Manager and involves leading on the checking regime and advising staff.
You will attend CBC office locations as needed, with a flexible approach to location and working patterns. A hybrid working model and safeguarding considerations apply.
#J-18808-Ljbffr
Senior Appeals & Quality Manager – Council Tax & Benefits employer: Hbinfo
Ashfield District Council is an excellent employer, offering a supportive work culture that values community service and employee well-being. With the flexibility of hybrid working arrangements, generous holiday entitlement, and a local government pension, employees can enjoy a balanced work-life while contributing to meaningful projects that directly impact residents' lives. The council also prioritises professional development, ensuring that team members have opportunities for growth and advancement within the local government framework.
