We're looking for an experienced Multi-Skilled Customer Care Operative to join a leading residential housebuilder, working across new-build developments throughout Cheshire
This is a varied, customer-facing role where you'll be trusted to visit homeowners, identify issues and carry out high-quality remedial works. No two days will be exactly the same, so we're looking for someone who takes pride in their workmanship, can turn their hand to a range of trades and understands the importance of delivering a great customer experience.
A joinerybackground would be particularly desirable, although we're equally interested in hearing from experienced multi-trade professionals from other backgrounds.
The Role
Working within customers' new-build homes, you'll manage your own workload and complete a variety of remedial, maintenance and finishing works to a high standard.
Your day-to-day responsibilities will include:
Carrying out remedial and maintenance works within new-build properties
Completing joinery, painting, decorating and general multi-trade repairs
Inspecting reported defects, diagnosing issues and identifying the best remedial solution
Managing and prioritising your workload to complete appointments within agreed timescales
Delivering a high standard of workmanship while keeping disruption to homeowners to a minimum
Providing customers with a professional, friendly and reassuring service throughout your visit
Completing job reports and updates electronically using a mobile operative system
Liaising with subcontractors, other trades and customer care teams when required
Providing clear information on defects and any additional works required
Working safely and in accordance with relevant Health & Safety requirements
What We're Looking For
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Multi Skilled Joiner in Frodsham employer: HBF Recruitment
Join a well-established housebuilder that prioritises exceptional customer service and employee satisfaction. With a strong focus on professional development, our collaborative work culture encourages growth and innovation, making it an ideal environment for those passionate about delivering first-class customer experiences. Located in a vibrant community, we offer competitive benefits and a supportive team atmosphere that values your contributions.