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For Companies At a Glance
- Tasks: Lead community engagement strategies and build relationships with diverse audiences.
- Company: Join a fast-growing FinTech startup transforming wealth management since 2017.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a mission-driven team that values community and innovation.
- Qualifications: 10+ years in community experience with strong communication and organizational skills.
- Other info: Ideal for proactive individuals passionate about connecting people and brands.
The predicted salary is between 48000 - 72000 £ per year.
Head of Community Experience
Our client is a rapidly growing FinTech business in the wealth management space which was founded in 2017 by 3 successful entrepreneurs and business builders with complementary experiences and skill sets. Together, they are redefining how individual and families connect with their money. The business is backed and supported by a group of leading European investors. They are now looking to hire the newly scoped role of Head of Community Experience.
The Role is Responsible for the following :
- Developing strategic programmes to nurture relationship building
- Collaborate with other internal functions to develop the community programme
- Identify opportunities to foster advocacy and loyalty within the community
- Turn the community into active advocates to drive introductions
- Explore and drive partnerships with other relevant brands
The Candidate :
- 10+ years of experience in this type of role
- Demonstrable experience developing hybrid digital and offline community strategies for exclusive audiences
- Proactive, self-starting attitude with a profound passion for people, knowledge and social-media
- Knack for sparking engaging conversations with diverse communities from diverse backgrounds
- Understanding of analytics and how to measure community engagement strategies
- Excellent communication skills, both written and verbally with the ability to work across multiple teams as well as initiate and participate with the community
- Strong organisational skills with a keen eye for detail across multiple moving parts
- Exceptional stakeholder management skills
Head of Community Experience employer: HBAL Executive Search
Contact Detail:
HBAL Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Community Experience
✨Tip Number 1
Network with professionals in the FinTech and community management sectors. Attend industry events, webinars, or local meetups to connect with like-minded individuals and potential advocates for your application.
✨Tip Number 2
Showcase your experience by sharing case studies or examples of successful community strategies you've implemented in the past. This can be done through social media posts or during networking conversations to highlight your expertise.
✨Tip Number 3
Engage with the company's online presence. Follow them on social media, participate in discussions, and share relevant content to demonstrate your interest and understanding of their community goals.
✨Tip Number 4
Research the latest trends in community engagement and advocacy within the FinTech space. Being knowledgeable about current developments will help you stand out as a candidate who is proactive and informed.
We think you need these skills to ace Head of Community Experience
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly understand the responsibilities of the Head of Community Experience. Tailor your application to highlight your relevant experience in developing community strategies and fostering relationships.
Showcase Your Experience: In your CV and cover letter, emphasize your 10+ years of experience in similar roles. Provide specific examples of how you've developed hybrid digital and offline community strategies that have successfully engaged exclusive audiences.
Highlight Communication Skills: Since excellent communication skills are crucial for this role, make sure to demonstrate your ability to communicate effectively in both written and verbal forms. Use clear and engaging language in your application to reflect this.
Demonstrate Passion and Proactivity: Convey your passion for community engagement and your proactive approach in your application. Share instances where you initiated successful community programs or sparked engaging conversations within diverse communities.
How to prepare for a job interview at HBAL Executive Search
✨Show Your Passion for Community Building
Make sure to express your genuine enthusiasm for community engagement. Share specific examples of how you've successfully nurtured relationships in previous roles, and highlight your proactive approach to fostering advocacy and loyalty.
✨Demonstrate Your Strategic Thinking
Prepare to discuss your experience in developing hybrid digital and offline community strategies. Be ready to outline how you would approach creating strategic programs that align with the company's goals and enhance community experiences.
✨Highlight Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Provide examples of how you've effectively collaborated with different teams and engaged diverse communities in the past.
✨Be Data-Driven
Show your understanding of analytics by discussing how you've measured community engagement in previous roles. Be prepared to talk about specific metrics you've used and how they informed your strategies for improvement.
