At a Glance
- Tasks: Welcome expectant parents and create a warm, memorable experience at our new clinic.
- Company: Join Hey Baby 4D, a leading private ultrasound clinic franchise.
- Benefits: Flexible hours, training opportunities, and staff discounts on services.
- Other info: Enjoy a friendly environment with opportunities for growth as the clinic expands.
- Why this job: Be part of a supportive team making a difference in parents' lives.
- Qualifications: Customer service experience and a calm, empathetic approach are essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
Hey Baby 4D is a leading private 4D ultrasound clinic franchise, and we are delighted to be opening a new clinic in Warwick. We are currently seeking an experienced receptionist to join our team, working part-time basis from summer 2026.
As our Receptionist you will play a key role in delivering a warm, professional and memorable experience for expectant parents at an important time in their lives. You will be the first point of contact for customers, ensuring they feel welcomed, reassured and supported throughout their visit. Many of our customers are visiting to see their baby for the first time, so creating a calm and reassuring experience is an important part of the role. This is an exciting opportunity to join a brand new private baby scanning clinic as it launches and grows.
Key Responsibilities- Booking appointments for customers both over the phone and in person
- Welcoming customers to the clinic and assisting them with any queries
- Taking payments
- Explaining our scan packages and optional add-ons in a supportive and informative way
- Acting as a Chaperone where required (short qualification provided)
- Assisting with the cleaning and presentation of the clinic and equipment
- Taking customer feedback and relaying this to management
- Supporting social media and customer engagement initiatives where appropriate
- Completing job-specific training
- Experience in reception or administration preferred
- Exceptional customer service skills
- Calm and empathetic approach
- Excellent IT, verbal and written communication skills
- Confidence discussing services and answering customer questions
- Ability to work independently within a small team
Due to the nature of this role, a satisfactory Enhanced DBS (adult workforce) will need to be completed prior to the commencement of employment and maintained throughout employment.
Ideal CandidateYou will likely enjoy this role if you are someone who naturally makes people feel welcome and comfortable. Many of our customers are expectant parents experiencing an emotional and memorable moment in their pregnancy, so a warm, calm and reassuring presence is essential. You take pride in creating a professional, tidy and well-organised environment and enjoy being part of a small team where every interaction contributes to the overall customer experience.
What We Provide- Supportive and professional working environment
- Training and development, including chaperone qualification
- Flexible scheduling where possible
- Opportunities to take on additional responsibilities as the clinic grows
- Commission opportunities linked to service upgrades and add-ons
- Staff discounts on scan services
- Small, friendly team environment
The role is expected to operate approximately 20 hours per week, with the current planned clinic schedule being:
- Wednesday: 4:00pm – 8:00pm
- Saturday: 10:00am – 6:00pm
- Sunday: 10:00am – 6:00pm
As the clinic is currently in the launch phase, these hours may be adjusted slightly prior to opening.
Salary£24,784 per year (pro-rate) based on the current National Minimum Wage of £12.71 per hour. A salary review will take place within 6–12 months as the clinic grows, with opportunities for increased earnings and additional responsibilities.
Job Type: Part-time
Hours: Approximately 20 hours per week
Required language: English
Applicants must be at least 18 years of age to apply.
Receptionist – Hey Baby 4D Warwick employer: HB4D Limited
Hey Baby 4D is an exceptional employer, offering a supportive and professional working environment where you can make a meaningful impact on expectant parents during a pivotal moment in their lives. With flexible scheduling, opportunities for training and development, and a small, friendly team atmosphere, you'll find a rewarding career path as the clinic grows in Warwick. Join us to be part of a unique experience that prioritises customer care and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist – Hey Baby 4D Warwick
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like HB4D Limited and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at HB4D Limited and let us see your personality shine through!
We think you need these skills to ace Receptionist – Hey Baby 4D Warwick
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and HB4D Limited.
Get Familiar with Our Brand:Before applying, take some time to learn about HB4D Limited and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at HB4D Limited
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress HB4D Limited.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which HB4D Limited will surely appreciate.
