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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring smooth clinic operations and exceptional customer service.
- Company: Hey Baby 4D Leeds, a vibrant clinic focused on family care.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in management, strong communication, and a passion for healthcare.
- Other info: Join a fun team and help grow our clinic's presence on social media!
The predicted salary is between 36000 - 50400 £ per year.
Location: Hey Baby 4D Leeds, LS15 7JR
Reports To: Directors
Responsibilities
- Team Leadership & Supervision: Oversee and manage the performance of sonographers and receptionists. Conduct regular team meetings to address any operational or personnel issues. Provide ongoing support, training, and professional development opportunities for all staff, including induction training for new hires. Work alongside reception staff to ensure smooth clinic operations and provide hands-on support during busy periods or staff shortages.
- Operational Management: Ensure the clinic is fit for purpose, clean, and well-maintained. Monitor the clinic’s compliance with CQC (Care Quality Commission) regulations. Assist in the implementation of new services or systems in line with franchise standards. Develop and implement operational policies in consultation with the Director.
- Customer Service & Complaint Resolution: Act as the primary point of contact for customer feedback and complaints, ensuring timely investigation and resolution. Liaise with the Director to escalate any serious concerns or issues, providing detailed reports on outcomes.
- Staff Recruitment & Discipline: Manage the recruitment process for new staff, working closely with the Director to ensure the recruitment policy is followed. Handle staff discipline, including performance management, adhering to company policies, and involving the Director where necessary.
- Marketing & Business Development: Work with the Director to identify opportunities for new merchandise products, enhancing the clinic’s offerings and creating upselling opportunities. Support the Director in managing marketing channels to increase the clinic’s visibility and attract new customers (Facebook, Instagram, TikTok).
Qualifications & Skills
- Proven experience in a management or supervisory role, ideally within a healthcare or clinical environment.
- Strong leadership and communication skills.
- Familiarity with CQC compliance and healthcare regulations (preferred).
- Excellent organisational and multitasking abilities.
- Customer service orientation and problem-solving skills.
Job Type: Full-time
Salary: £36,000 per year
Schedule: 5 days per week – both Saturday and Sunday alternate weekend.
Work Location: In person – Leeds
Clinical Manager – Hey Baby 4D Leeds employer: HB4D Limited
Contact Detail:
HB4D Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Manager – Hey Baby 4D Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about opportunities at Hey Baby 4D Leeds. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for that interview! Research the clinic's values and services, and think about how your experience aligns with their needs. We want you to shine when discussing your leadership skills and customer service approach.
✨Tip Number 3
Show off your personality! During interviews, let your passion for healthcare and team management come through. We love candidates who can connect with both staff and customers, so be yourself!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented individuals who can help us grow at Hey Baby 4D Leeds.
We think you need these skills to ace Clinical Manager – Hey Baby 4D Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Clinical Manager role. Highlight your management experience, especially in healthcare settings, and showcase any relevant skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Hey Baby 4D Leeds. Mention specific experiences that demonstrate your leadership and customer service skills.
Showcase Your Team Leadership Skills: Since team leadership is key for this role, be sure to include examples of how you've successfully managed teams in the past. Talk about how you’ve supported staff development and handled operational challenges.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at HB4D Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of CQC regulations and healthcare compliance. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you resolved conflicts, motivated staff, or improved team performance. This will demonstrate your capability as a Clinical Manager.
✨Customer Service is Key
Be ready to talk about your approach to customer service and how you've handled complaints in previous roles. Highlighting your problem-solving skills and ability to maintain a positive patient experience will be crucial.
✨Get Familiar with Marketing Strategies
Since marketing is part of the role, think about how you can contribute to increasing the clinic's visibility. Bring ideas for social media engagement or new merchandise that could attract customers, showing your proactive mindset.
