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- Tasks: Assist travellers with inquiries and bookings while ensuring an amazing customer experience.
- Company: Leading travel services company passionate about creating memorable journeys.
- Benefits: Flexible remote work, industry perks, and opportunities for career growth.
- Why this job: Combine your love for travel with a rewarding customer service role.
- Qualifications: Strong communication skills and a customer-focused mindset.
- Other info: Join a dynamic team and explore the world from the comfort of your home.
The predicted salary is between 28800 - 48000 £ per year.
A leading travel services company is looking for a Customer Service Representative passionate about travel. The role involves assisting travelers with inquiries, bookings, and ensuring a great customer experience.
Ideal candidates will have strong communication skills and a customer-focused mindset. This position offers a flexible remote work environment, industry perks, and career growth opportunities.
Remote Travel Concierge & Customer Support in Newcastle upon Tyne employer: HB Travels
Contact Detail:
HB Travels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Travel Concierge & Customer Support in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Show off your passion for travel! When you get the chance to chat with potential employers, share your travel experiences and how they’ve shaped your customer service skills. It’ll make you stand out!
✨Tip Number 3
Prepare for virtual interviews by creating a distraction-free zone. Make sure your tech is working, and practice common interview questions related to customer service and travel. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Remote Travel Concierge & Customer Support in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or stories that highlight why you’re excited about helping others plan their adventures.
Highlight Your Communication Skills: Since this role is all about customer service, make sure to showcase your strong communication skills. Use clear and friendly language in your application to demonstrate how you’d interact with our customers.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills and experiences that align with what we’re looking for in a Remote Travel Concierge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the hiring process!
How to prepare for a job interview at HB Travels
✨Know Your Travel Stuff
Brush up on popular travel destinations, current travel trends, and any recent changes in travel regulations. Being knowledgeable about the industry will show your passion for travel and help you answer questions confidently.
✨Showcase Your Communication Skills
Prepare to demonstrate your communication skills during the interview. Practice answering common customer service scenarios clearly and concisely. Remember, it’s not just what you say, but how you say it that counts!
✨Emphasise Customer Focus
Think of examples from your past experiences where you went above and beyond for a customer. Highlighting your customer-focused mindset will resonate well with the interviewers, as they’re looking for someone who genuinely cares about enhancing the customer experience.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, or growth opportunities within the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
