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- Tasks: Run skill games and deliver top-notch customer service in a fun theme park.
- Company: Join HB Leisure, the global leader in skilled games and amusements.
- Benefits: Competitive pay, daily bonuses, flexible hours, and travel opportunities worldwide.
- Why this job: Experience a vibrant work environment while developing skills for your future career.
- Qualifications: Great communication skills, positive attitude, and reliable availability.
- Other info: Access to wellbeing resources and discounts at hundreds of retailers.
The predicted salary is between 11 - 14 £ per hour.
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.
If a desk isn’t for you, then you are for us, so why don’t you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
As a Customer Service Assistant (Games Host), you will be responsible for running our skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games! You will be selling our game experiences, encouraging repeat play, and creating a fun, high-energy environment that boosts guest spend and overall enjoyment.
- Great customer service and communication skills
- Positive, outgoing personality with the confidence to upsell
- Honest, reliable and a responsible individual with strong work ethic
- Able to offer good availability on weekdays and weekends (including bank holidays)
- Ability to follow instructions and comply with all company standards
- Reliable transportation due to the location of the site
Competitive rates of pay, daily bonus scheme based on sales, flexible working hours, and a Recommend A Friend Bonus (Subject to T&C's). Winter opportunities between your seasonal contract. Discounts to hundreds of top retailers. Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations.
Customer Service Assistant (Games) in Tenbury Wells employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Games) in Tenbury Wells
✨Tip Number 1
Get to know the company! Research HB Leisure and its values. When you understand what makes us tick, you can tailor your approach during interviews and show how you fit right in with our fun, vibrant culture.
✨Tip Number 2
Practice your customer service skills! Since you'll be engaging with guests, think of scenarios where you can demonstrate your communication and upselling abilities. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Be ready to showcase your personality! We love outgoing individuals who can create a high-energy environment. During interviews, let your enthusiasm for games and customer interaction come through – it’s all about having fun while delivering great service!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities to join our team and maybe even travel the globe while doing what you love!
We think you need these skills to ace Customer Service Assistant (Games) in Tenbury Wells
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your positive and outgoing personality shine through. Use a friendly tone and don’t be afraid to show your enthusiasm for working in a fun environment like ours.
Highlight Relevant Experience: Make sure to mention any previous customer service roles or experiences that relate to running games or engaging with guests. We love seeing how your past experiences can contribute to creating a high-energy atmosphere at our theme parks!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and availability are easy to spot. This helps us quickly see how you fit into our vibrant team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for all the exciting opportunities we have at HB Leisure. We can’t wait to hear from you!
How to prepare for a job interview at HB Leisure
✨Know the Company
Before your interview, take some time to research HB Leisure. Understand their values, the games they offer, and their global presence. This will not only show your enthusiasm but also help you tailor your answers to align with their mission.
✨Show Off Your Personality
As a Customer Service Assistant, a positive and outgoing personality is key. During the interview, let your enthusiasm shine through! Share examples of how you've created fun experiences for customers in the past, and don’t be afraid to show your sense of humour.
✨Demonstrate Your Communication Skills
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you successfully handled customer interactions or upsold products, as this will highlight your skills.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. This is a great opportunity to showcase your ability to engage with guests and sell game experiences. Think about how you would approach a guest who seems unsure about playing a game and practice your pitch beforehand!
