At a Glance
- Tasks: Deliver excellent customer service and ensure guests have fun in the arcade.
- Company: Join HB Leisure, a global leader in skilled games and amusements.
- Benefits: Competitive pay, flexible hours, travel opportunities, and discounts at top retailers.
- Other info: Exciting career growth with opportunities to work globally in amazing locations.
- Why this job: Work in a vibrant theme park environment and develop valuable skills.
- Qualifications: Great communication skills and a positive, outgoing personality.
The predicted salary is between 20000 - 25000 £ per year.
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team.
We like to do things differently here at HB Leisure; we don’t just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe to experience working in our other incredible locations!
If a desk isn’t for you, then you are for us, so why don’t you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games in the Arcade.
In return we will offer you:
- Competitive rates of pay
- Flexible working hours
- Recommend A Friend Bonus (Subject to T&C's)
- Winter Opportunities between your Seasonal Contract
- Discounts to hundreds of top retailers
- Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Person Specification:
- Great customer service, communication skills and a positive, outgoing personality
- Honest, reliable and a responsible individual with strong work ethic
- Able to offer good availability on weekdays and weekends
Customer Service Assistant (Arcades) - Drayton Manor - Tamworth, Staffordshire employer: HB Leisure
At HB Leisure, we pride ourselves on being a dynamic employer that offers not just a job, but a vibrant career in the leisure industry. Our Customer Service Assistants enjoy competitive pay, flexible hours, and unique opportunities to travel and work in exciting locations worldwide, all while fostering a fun and supportive work culture that prioritises employee wellbeing and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant (Arcades) - Drayton Manor - Tamworth, Staffordshire
✨Tip Number 1
Get to know the company! Research HB Leisure and their values. When you understand what makes them tick, you can tailor your approach and show them why you're the perfect fit for their vibrant team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. A friendly chat can give you insider info and might just land you a recommendation when you apply through our website.
✨Tip Number 3
Show off your personality! In interviews, let your positive and outgoing nature shine through. Remember, they’re looking for someone who can bring fun to the arcade, so don’t be afraid to be yourself!
✨Tip Number 4
Be flexible and available! Highlight your willingness to work weekends and weekdays. This shows that you’re committed and ready to jump in whenever needed, making you a valuable addition to the team.
We think you need these skills to ace Customer Service Assistant (Arcades) - Drayton Manor - Tamworth, Staffordshire
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your positive and outgoing nature. Remember, we’re all about fun here at HB Leisure!
Tailor Your Application:Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience you have in customer service or working in a lively environment. This will help us see how you fit into our vibrant team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role. A well-structured application can really make you stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick – just a few clicks and you’re done!
How to prepare for a job interview at HB Leisure
✨Know the Company
Before your interview, take some time to research HB Leisure. Understand their values, mission, and the fun environment they promote. This will help you tailor your answers and show that you're genuinely interested in being part of their vibrant team.
✨Show Off Your Customer Service Skills
As a Customer Service Assistant, you'll need to demonstrate excellent communication and customer service skills. Prepare examples from your past experiences where you've gone above and beyond for customers. This will highlight your ability to create a fun and engaging atmosphere for guests.
✨Be Yourself
HB Leisure is looking for outgoing personalities, so don’t be afraid to let your true self shine during the interview. Share your enthusiasm for working in a theme park environment and how you can contribute to making guests' experiences memorable.
✨Ask Questions
At the end of the interview, have a few questions ready to ask about the role or the company culture. This shows your interest and helps you determine if it's the right fit for you. Plus, it gives you a chance to learn more about the exciting opportunities they offer!
