Arcade Manager - Thorpe Park - Chertsey, Surrey
Arcade Manager - Thorpe Park - Chertsey, Surrey

Arcade Manager - Thorpe Park - Chertsey, Surrey

Surrey Full-Time 25000 - 30000 £ / year (est.) No home office possible
Go Premium
HB Leisure

At a Glance

  • Tasks: Manage arcade operations, motivate your team, and ensure a fun environment for guests.
  • Company: Join HB Leisure, a global leader in amusement games at exciting theme parks.
  • Benefits: Competitive salary, bonus scheme, pension, and amazing perks like gym discounts.
  • Other info: Full-time role with opportunities for career growth and global travel.
  • Why this job: Work in a vibrant theme park, develop valuable skills, and travel the world!
  • Qualifications: Great communication skills, sales motivation, and experience in customer service.

The predicted salary is between 25000 - 30000 £ per year.

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have an exciting opportunity for an Arcade Manager to join our vibrant team.

As an arcade manager you would be responsible for:

  • Ensuring the day to day running of all site operations
  • Review arcade and machine performances
  • Ensure cash collections are carried out accurately and securely
  • High standards are maintained throughout the site
  • Ensure all Health & Safety procedures are implemented and followed providing a safe environment for all staff and customers
  • Ensure a good working environment for your team
  • Motivating, training and developing your team
  • Respond to customer requests in a prompt and appropriate manner

Person Specification:

  • Have great guest service and communication skills and a positive, outgoing personality
  • Be willing to learn the art of sales and motivated to reach daily sales targets
  • Be honest, reliable, responsible individuals with a strong work ethic
  • Be able to demonstrate a high-level of attention to detail
  • Be available full time, including weekdays, weekends, and holidays
  • Be able to lift 20lbs and be able to stand for up to 8 hours (or more if given/qualified for over-time hours)
  • Be able to stay productive during slower business hours and when working alone
  • Have reliable transportation
  • Be able to follow instructions and comply with ALL company standards
  • Experience in amusement games at supervisor level
  • Team management or supervisor skills and FEC experience
  • You will be self-directed and highly motivated
  • Sales Experience of 1 year (Desirable)
  • Customer Service of 1 year (Desirable)

In return we will offer you:

  • Competitive Salary
  • Bonus Scheme
  • Pension Scheme
  • Long Service Award
  • Accommodation if required
  • Recommend A Friend Bonus (T's & C's apply)
  • 28 days holiday (including bank holidays per annum)
  • Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more!
  • Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations

Arcade Manager - Thorpe Park - Chertsey, Surrey employer: HB Leisure

At HB Leisure, we pride ourselves on being a dynamic employer that offers not just a job, but a vibrant career in the leisure industry. As an Arcade Manager at Thorpe Park, you'll enjoy a fun and engaging work environment, competitive salary, and a fantastic benefits package, including opportunities for global travel and personal development. Join our team and experience a culture that values motivation, teamwork, and exceptional guest service, all while working in one of the UK's most exciting theme parks.
HB Leisure

Contact Detail:

HB Leisure Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Arcade Manager - Thorpe Park - Chertsey, Surrey

✨Tip Number 1

Get to know the company culture! Before your interview, check out HB Leisure's social media and website. Understanding their vibe will help you connect better during the chat.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience.

✨Tip Number 3

Show off your personality! As an Arcade Manager, they want someone who’s outgoing and fun. Don’t be afraid to let your enthusiasm shine through during the interview.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at HB Leisure.

We think you need these skills to ace Arcade Manager - Thorpe Park - Chertsey, Surrey

Guest Service Skills
Communication Skills
Sales Skills
Team Management
Attention to Detail
Health & Safety Compliance
Motivational Skills
Training and Development
Problem-Solving Skills
Reliability
Self-Motivation
Customer Service Experience
Amusement Games Knowledge
Ability to Follow Instructions

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We love a positive and outgoing vibe, so don’t be afraid to show us who you are. A bit of enthusiasm can go a long way in making your application stand out.

Tailor Your Application: Make sure to tailor your application to the Arcade Manager role. Highlight any relevant experience you have in customer service or team management, and don’t forget to mention your skills in sales and attention to detail. We want to see how you fit into our fun environment!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences pop. Remember, we’re looking for someone who can communicate effectively!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our vibrant team at HB Leisure. We can’t wait to hear from you!

How to prepare for a job interview at HB Leisure

✨Know Your Arcade Stuff

Familiarise yourself with the latest arcade games and trends in the industry. Being able to discuss popular games and how they perform can show your passion and knowledge, which is key for an Arcade Manager role.

✨Show Off Your People Skills

Since this role involves managing a team and providing excellent customer service, be ready to share examples of how you've motivated teams or handled customer requests in the past. Highlighting your communication skills will make you stand out.

✨Demonstrate Your Sales Savvy

Prepare to talk about your experience with sales targets and how you've achieved them. If you have any specific strategies that worked for you, share those! This shows you're not just about fun but also about driving results.

✨Be Ready for Health & Safety Questions

Understand the importance of health and safety in a busy environment like an arcade. Be prepared to discuss how you would ensure compliance and maintain a safe space for both staff and customers.

Arcade Manager - Thorpe Park - Chertsey, Surrey
HB Leisure
Location: Surrey
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>