At a Glance
- Tasks: Manage arcade operations, motivate your team, and ensure a fun environment for guests.
- Company: Join HB Leisure, a global leader in amusement games at exciting theme parks.
- Benefits: Competitive salary, bonus scheme, pension, and amazing perks like gym discounts.
- Other info: Full-time role with opportunities for career growth and global travel.
- Why this job: Work in a vibrant theme park, develop valuable skills, and travel the world!
- Qualifications: Great communication skills, sales motivation, and experience in customer service.
The predicted salary is between 25000 - 30000 £ per year.
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have an exciting opportunity for an Arcade Manager to join our vibrant team.
As an arcade manager you would be responsible for:
- Ensuring the day to day running of all site operations
- Review arcade and machine performances
- Ensure cash collections are carried out accurately and securely
- High standards are maintained throughout the site
- Ensure all Health & Safety procedures are implemented and followed providing a safe environment for all staff and customers
- Ensure a good working environment for your team
- Motivating, training and developing your team
- Respond to customer requests in a prompt and appropriate manner
Person Specification:
- Have great guest service and communication skills and a positive, outgoing personality
- Be willing to learn the art of sales and motivated to reach daily sales targets
- Be honest, reliable, responsible individuals with a strong work ethic
- Be able to demonstrate a high-level of attention to detail
- Be available full time, including weekdays, weekends, and holidays
- Be able to lift 20lbs and be able to stand for up to 8 hours (or more if given/qualified for over-time hours)
- Be able to stay productive during slower business hours and when working alone
- Have reliable transportation
- Be able to follow instructions and comply with ALL company standards
- Experience in amusement games at supervisor level
- Team management or supervisor skills and FEC experience
- You will be self-directed and highly motivated
- Sales Experience of 1 year (Desirable)
- Customer Service of 1 year (Desirable)
In return we will offer you:
- Competitive Salary
- Bonus Scheme
- Pension Scheme
- Long Service Award
- Accommodation if required
- Recommend A Friend Bonus (T's & C's apply)
- 28 days holiday (including bank holidays per annum)
- Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more!
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Arcade Manager - Thorpe Park - Chertsey, Surrey employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arcade Manager - Thorpe Park - Chertsey, Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, check out HB Leisure's social media and website. Understanding their vibe will help you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience.
✨Tip Number 3
Show off your personality! As an Arcade Manager, they want someone who’s outgoing and fun. Don’t be afraid to let your enthusiasm shine through during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at HB Leisure.
We think you need these skills to ace Arcade Manager - Thorpe Park - Chertsey, Surrey
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love a positive and outgoing vibe, so don’t be afraid to show us who you are. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Arcade Manager role. Highlight any relevant experience you have in customer service or team management, and don’t forget to mention your skills in sales and attention to detail. We want to see how you fit into our fun environment!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences pop. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our vibrant team at HB Leisure. We can’t wait to hear from you!
How to prepare for a job interview at HB Leisure
✨Know Your Arcade Stuff
Familiarise yourself with the latest arcade games and trends in the industry. Being able to discuss popular games and how they perform can show your passion and knowledge, which is key for an Arcade Manager role.
✨Show Off Your People Skills
Since this role involves managing a team and providing excellent customer service, be ready to share examples of how you've motivated teams or handled customer requests in the past. Highlighting your communication skills will make you stand out.
✨Demonstrate Your Sales Savvy
Prepare to talk about your experience with sales targets and how you've achieved them. If you have any specific strategies that worked for you, share those! This shows you're not just about fun but also about driving results.
✨Be Ready for Health & Safety Questions
Understand the importance of health and safety in a busy environment like an arcade. Be prepared to discuss how you would ensure compliance and maintain a safe space for both staff and customers.