At a Glance
- Tasks: Manage arcade operations, motivate your team, and ensure a fun environment for guests.
- Company: Join HB Leisure, the global leader in skilled games and amusements.
- Benefits: Competitive salary, bonus scheme, pension, and amazing perks like gym discounts.
- Other info: Full-time role with opportunities to work in incredible locations worldwide.
- Why this job: Work in a vibrant theme park and travel the world while developing your career.
- Qualifications: Great communication skills, team management experience, and a positive attitude.
The predicted salary is between 30000 - 40000 £ per year.
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have an exciting opportunity for an Arcade Manager to join our vibrant team.
As an arcade manager you would be responsible for:
- Ensuring the day to day running of all site operations
- Reviewing arcade and machine performances
- Ensuring cash collections are carried out accurately and securely
- Maintaining high standards throughout the site
- Implementing and following all Health & Safety procedures providing a safe environment for all staff and customers
- Ensuring a good working environment for your team
- Motivating, training and developing your team
- Responding to customer requests in a prompt and appropriate manner
Person Specification:
- Have great guest service and communication skills and a positive, outgoing personality
- Be willing to learn the art of sales and motivated to reach daily sales targets
- Be honest, reliable, responsible individuals with a strong work ethic
- Demonstrate a high-level of attention to detail
- Be available full time, including weekdays, weekends, and holidays
- Be able to lift 20lbs and be able to stand for up to 8 hours (or more if given/qualified for over-time hours)
- Stay productive during slower business hours and when working alone
- Have reliable transportation
- Follow instructions and comply with ALL company standards
- Experience in amusement games at supervisor level
- Team management or supervisor skills and FEC experience
- Be self-directed and highly motivated
- Sales Experience of 1 year (Desirable)
- Customer Service of 1 year (Desirable)
In return we will offer you:
- Competitive Salary
- Bonus Scheme
- Pension Scheme
- Long Service Award
- Accommodation if required
- Recommend A Friend Bonus (T's & C's apply)
- 28 days holiday (including bank holidays per annum)
- Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more!
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Amusements Manager - Thorpe Park - Chertsey, Surrey employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Amusements Manager - Thorpe Park - Chertsey, Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, check out HB Leisure's social media and website. Understanding their vibe will help you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are, the more confident you'll come across.
✨Tip Number 3
Show off your personality! HB Leisure is all about fun and positivity, so let your outgoing side shine through. Share stories that highlight your guest service skills and team spirit.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation. It shows you're keen and keeps you fresh in their minds!
We think you need these skills to ace Amusements Manager - Thorpe Park - Chertsey, Surrey
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your positive, outgoing personality. Use a friendly tone and let your enthusiasm for the role shine through.
Tailor Your Application: Don’t just send a generic application. Take the time to highlight your relevant experience in amusement games and team management. Show us how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re serious about joining our fun team!
How to prepare for a job interview at HB Leisure
✨Know Your Stuff
Before the interview, make sure you research HB Leisure and their operations. Understand the role of an Arcade Manager and be ready to discuss how your experience aligns with their expectations. Familiarise yourself with their values and what makes them unique in the leisure industry.
✨Show Off Your People Skills
As an Arcade Manager, you'll be interacting with guests and leading a team. Be prepared to share examples of how you've provided excellent customer service or motivated a team in the past. Highlight your communication skills and positive attitude, as these are key traits they’re looking for.
✨Demonstrate Your Sales Savvy
Since sales motivation is important for this role, think of specific instances where you've successfully met sales targets or improved performance. Be ready to discuss your approach to sales and how you can apply that to the arcade environment at Thorpe Park.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about the team culture, opportunities for training, or how success is measured in the arcade. It’s a great way to demonstrate your enthusiasm for the position.