At a Glance
- Tasks: Engage park visitors and run exciting skill games while providing top-notch customer service.
- Company: Join HB Leisure, the leading attraction partner in the entertainment industry.
- Benefits: Flexible hours, full-time or part-time roles, bonuses, and employee discounts.
- Other info: Be part of a motivated team with great vibes and international growth opportunities.
- Why this job: Work in a fun environment and develop skills that will boost your career.
- Qualifications: Open, communicative, and enjoy interacting with people; sales experience is a plus.
The predicted salary is between 55000 - 60000 £ per year.
HB Leisure ist der weltweit führende Attraktionspartner für Geschicklichkeitsspiele und Unterhaltung und ist in über 100 Themenparks in 25 Ländern tätig.
Wir bei HB Leisure machen es gerne anders. Wir öffnen nicht nur die Türen zu einer Karriere in der Freizeitbranche, sondern bieten auch die Möglichkeit, die Welt zu bereisen!
Wenn ein Schreibtisch nichts für Sie ist, dann sind Sie es für uns.
Warum also nicht bei uns in einer unterhaltsamen Freizeitparkumgebung arbeiten und Fähigkeiten entwickeln, die im Laufe Ihrer Karriere anerkannt werden?
Als Games Operator (Spiele) sind Sie für die Durchführung unserer Geschicklichkeitsspiele verantwortlich, während Sie gleichzeitig unseren Gästen einen hervorragenden Kundenservice bieten und dafür sorgen, dass sie beim Spielen unserer Spiele so viel Spaß wie möglich haben!
Mach den Freizeitpark zu deinem Spielfeld!
Du bist kommunikativ, gehst gerne auf Menschen zu und suchst einen flexiblen Job?
Dann bist du bei uns genau richtig!
Als Games Operator bei HB Leisure sorgst du mit Spaß und Energie dafür, dass unsere Gäste eine tolle Zeit an unseren Spielständen verbringen.
Deine Aufgaben
- Parkbesucher freundlich ansprechen und zum Mitspielen einladen.
- Die Spielregeln verständlich und mit Begeisterung erklären.
- Eine angenehme und faire Spielatmosphäre schaffen.
- Den Spielbereich ordentlich und einladend halten.
- Eigenverantwortlich arbeiten und dabei motiviert bleiben.
Das bringst du mit
- Du bist offen, kommunikativ und hast Spaß am Kontakt mit Menschen.
- Du kannst andere begeistern und eine gute Stimmung schaffen.
- Ein selbstständiger Arbeitsstil liegt dir.
- Erfahrung im Verkauf oder Kundenservice ist von Vorteil, aber kein Muss.
Das bieten wir dir
- Ein abwechslungsreicher Job mit flexiblen Arbeitszeiten.
- Vollzeit-, Teilzeit- sowie Studenten- & Schülerverträge.
- Bonusmöglichkeiten für besonderes Engagement.
- Ein motiviertes Team mit guter Stimmung.
- Entwicklungsperspektiven in einem internationalen Unternehmen.
- Mitarbeiterrabatte und Vergünstigungen im Freizeit- und Tourismussektor.
Klingt nach deinem nächsten Job?
Kundenservice (Spiele) Movie Park in London employer: HB Leisure
HB Leisure is an exceptional employer, offering a dynamic work environment at Chessington World of Adventure where employees can thrive while delivering outstanding customer service. With flexible hours, generous employee discounts, and unique opportunities for global travel, we foster a vibrant culture that prioritises personal growth and enjoyment in the workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Kundenservice (Spiele) Movie Park in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at HB Leisure. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like HB Leisure before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Kundenservice (Spiele) Movie Park in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to HB Leisure:Your cover letter is your chance to shine! Tell us why you want to work at HB Leisure specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at HB Leisure!
How to prepare for a job interview at HB Leisure
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.