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- Tasks: Welcome guests, explain games, manage your own game, and ensure a fun experience.
- Company: Join HB Leisure, a leading family entertainment company at Efteling.
- Benefits: Earn €14.40 per hour, enjoy holiday pay, and staff discounts.
- Why this job: Be part of an enthusiastic team and create memorable experiences for guests.
- Qualifications: Friendly, communicative, stress-resistant, and eager to learn; basic Dutch required.
- Other info: Flexible hours, opportunities for promotion, and seasonal work available.
The predicted salary is between 28 - 30 £ per hour.
HB Leisure is an international company specialised in skill games and arcades at amusement parks and events. HBL is a leisure company focused on family entertainment.
Pay: From €14.40 per hour
In collaboration with Efteling, we have various locations in the amusement park. These locations consist of two games at Max and Morits, three games at the summer meadow starting mid-November, and a new game at the Anton-Pieck Plein. We are looking for you!
The games team consists of an enthusiastic and willing team that enjoys sociability. As a games employee, you ensure that guests feel welcome. You are customer-friendly, hospitable, and it is your task to work with your colleagues to ensure that the games run successfully. Your tasks include:
- Explaining the games
- Issuing prizes
- Customer service
- Managing your own game
What we expect from you:
- You are customer-friendly, communicative, stress-resistant, solution-oriented, and above all eager to learn.
- You have a basic command of Dutch. English and German are a plus.
- You value cleanliness and presentation, both in your appearance and at your workplace.
- You are flexible in your availability (weekends and holidays).
Type of employment: Full-time, Part-time, Prospect of permanent, Fixed-term, On-call, Seasonal work
Contract duration: 12 months
Additional compensation:
- Overtime paid
- Holiday pay
Working conditions:
- Company parties
- Promotion opportunities
- Employee discounts
Work schedule:
- Day shift
- Every weekend
- Only weekends
- Flexible working hours
- Mon-Fri
- On-call duty
- Overtime
- Weekend availability
- Working on holidays
Work location: Physical
Klantenservice Assistent employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Klantenservice Assistent
✨Tip Number 1
Get to know the company! Research HB Leisure and their values. When you walk in for an interview, show us that you understand what we do and how you can contribute to our fun and friendly atmosphere.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable explaining games and handling customer queries. We want to see your friendly side shine through!
✨Tip Number 3
Be flexible and ready to adapt! Since we’re looking for team members who can work weekends and holidays, let us know your availability upfront. Show us you’re eager to jump in wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our awesome team at Efteling!
We think you need these skills to ace Klantenservice Assistent
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the company.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your customer service skills and any relevant experience that shows you’re a perfect fit for our games team.
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and make sure your writing is clear. This helps us quickly see why you’d be a great addition to our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at HB Leisure
✨Know the Company
Before your interview, take some time to research HB Leisure and their focus on family entertainment. Understanding their values and what they offer will help you connect your answers to their mission, showing that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
As a Klantenservice Assistent, you'll need to demonstrate your customer service abilities. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. This will highlight your communication skills and problem-solving abilities.
✨Dress for Success
Make sure to present yourself neatly and professionally. Since the role involves interacting with guests, looking tidy and approachable is key. Choose an outfit that reflects the fun yet professional environment of an amusement park.
✨Be Ready for Flexibility Questions
Since the job requires flexibility in working hours, be prepared to discuss your availability. Think about how you can accommodate weekend and holiday shifts, and express your willingness to adapt to the needs of the team.