Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Run exciting skill games and create magical memories for families.
- Company: Join HB Leisure at the UK's favourite family theme park.
- Benefits: Flexible hours, daily bonuses, discounts, and wellbeing resources.
- Why this job: Work in a fun environment and develop skills for your future.
- Qualifications: Great customer service skills and a positive, outgoing personality.
- Other info: Opportunities to travel globally and work in amazing locations.
The predicted salary is between 20000 - 30000 £ per year.
Interested in working at the UK’s favourite family theme park? Are you excited by the idea of joining a beautifully landscaped park that’s home to Peppa Pig World, thrilling rides, and stunning gardens? Does helping families create magical memories in a fun, friendly environment sound like your perfect day? Then this is the role for you!
HB Leisure Ltd are looking for enthusiastic and people-centric individuals to work as full-time and part-time Customer Service Assistants (Games Host) at Paulton’s Park. As a Customer Service Assistant (Games Host), you will be responsible for running our thrilling skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games.
Your Duties & Responsibilities:
- Operate and manage a skilled games kiosk in a high-energy, theme park environment
- Engage with guests of all ages, ensuring a fun and memorable experience
- Maintain a warm and welcoming atmosphere throughout the event
- Handle transactions and prize distribution with confidence and enthusiasm
Who Are HB Leisure Ltd?
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team. We like to do things differently here at HB Leisure; we don’t just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe to experience working in our other incredible locations!
In return we will offer you:
- Daily Bonus Scheme
- Flexible working hours
- Recommend A Friend Bonus (Subject to T&C's)
- Discounts to hundreds of top retailers
- Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
- Staff Canteen
- Discounted meals for all staff on site
- Uniform provided
- Public Transport Routes available to and from the park
Person Specification:
- Great customer service, communication skills and a positive, outgoing personality
- Honest, reliable and a responsible individual with strong work ethic
- A passion for hospitality and creating joyful moments
- Ability to thrive in a fast-paced, outdoor setting all year round
- Are able to offer good availability on weekdays and weekends (including bank holidays)
- Be able to follow instructions and comply with all company standards
If a desk isn’t for you, then you are for us, so why don’t you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
Customer Service Assistant (Games) - Peppa Pig World - Romsey, Hampshire employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Games) - Peppa Pig World - Romsey, Hampshire
✨Tip Number 1
Get to know the park! Familiarise yourself with Peppa Pig World and the games on offer. This way, when you chat with the hiring team, you can show your enthusiasm and knowledge about the role.
✨Tip Number 2
Practice your people skills! Since this role is all about creating fun experiences for families, think of some engaging ways to interact with guests. Maybe even role-play with a friend to get comfortable!
✨Tip Number 3
Be ready to showcase your personality! The hiring team at HB Leisure loves outgoing and positive individuals. So, let your true self shine during interviews and show them how you can contribute to the fun atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and the perks that come with it right there!
We think you need these skills to ace Customer Service Assistant (Games) - Peppa Pig World - Romsey, Hampshire
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your excitement for the role shine through! We want to see your passion for customer service and how you can contribute to creating magical memories for families at Peppa Pig World.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences. If you've worked in a fast-paced environment or have experience with games or customer service, let us know! We love seeing how your background fits with our fun, friendly vibe.
Be Yourself: We’re looking for outgoing personalities who can engage with guests of all ages. Don’t be afraid to let your personality shine in your application. Share stories that showcase your ability to create joyful moments!
Apply Through Our Website: For the best chance of joining our vibrant team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board for an exciting adventure at Paulton’s Park!
How to prepare for a job interview at HB Leisure
✨Know the Company
Before your interview, take some time to research HB Leisure and Peppa Pig World. Understand their values, mission, and what makes them unique in the theme park industry. This will help you tailor your answers and show genuine interest.
✨Show Your Enthusiasm
As a Customer Service Assistant, your energy and enthusiasm are key! During the interview, express your passion for creating joyful experiences for families. Share any relevant experiences where you’ve made someone's day better, whether in customer service or elsewhere.
✨Prepare for Role-Specific Questions
Expect questions about handling customer interactions, managing transactions, and maintaining a fun atmosphere. Think of examples from past jobs or situations where you’ve successfully engaged with customers or resolved issues.
✨Dress for the Occasion
Even though it’s a fun environment, make sure to dress smartly for your interview. A neat appearance shows that you respect the opportunity and are serious about the role. Plus, it sets a positive tone right from the start!
